ESKADENIA penetrates the African Telecom market with its billing system

This is the third billing contract secured by ESKADENIA since 2001 and the second penetration of its kind for the company in Africa.

The Billing system will enable COMIUM Liberia to professionally handle all billing services, customer care functions, Interconnect and Roaming agreements and customer self-care Internet access for all subscribers connected to its GSM network.

The ESKADENIA Billing & Customer Relationship Management System (ESKADENIA® BCRM) is a high performance, mission-critical software application that enables real-time billing in telecommunications networks. The modular software solution comprises Customer Relationship Management, Marketing, Service Provisioning, Product and Pricing Management, Rate Plan Management, Rating, Billing, TAP 3 Roaming, Interconnect and Revenue Sharing modules. ESKADENIA will also deliver its Web enabled Mediation Gateway to COMIUM Liberia.

The ESKADENIA® BCRM and Mediation Gateway systems have been completely designed and developed from scratch at ESKADENIA in accordance with both the GSM and CCITT recommendations for billing and number plan standards. Additionally, the Billing & Customer Relationship Management System supports billing for landline telephony services, Intelligent Network services and GPRS.

'The agreement with the COMIUM Group will seriously contribute to establishing the ESKADENIA Billing & Customer Relationship Management System as a field proven and stable system. The Middle Eastern and African telecom market is experiencing a phase of rapid expansion and ESKADENIA is well positioned to secure a share of this expansion', said Nael Salah, Managing Director of ESKADENIA. He added 'The ESKADENIA team possesses the needed expertise and competence to efficiently deploy this leading project according to the set time plan. We expect full deployment of the system to take place by November of this year'.