Dubai Islamic Bank reveals advanced banking services at Gitex 2004

The bank will be showcasing the state-of-the-art technology for the first time in the region at the show, which opens on October 3 at Dubai World Trade Centre. DIB will have a dedicated, 64 sq metre stand in Hall Five, G5-1, where advances in its Electronic Branch, E-Murabaha, and Instant Bill Payment Service will be revealed.

Saad Abdul Razak, DIB's Deputy Chief Executive Officer, said: "The bank has always tried to reinforce and develop its technology-based services, thus enabling our customers to enjoy banking convenience at its best and which suits their lifestyle.

"In 2002-2003, DIB launched initiatives such as Al Islami Al Mubasher Telephone and call centre services, Al Islami Online Internet Banking Service, Al Islami Mobile Banking services, which was the only service at that time that is offered in both Arabic and English languages. Now, we are launching a set of services and channels that take our customers into a new world of banking services."

Mr. Abdullah Al Hamili, DIB's Executive Vice President for Business services, said: "One of the crucial elements in focusing on improving our customer satisfaction levels and product quality is to invest in technology. We aim to get to a stage where every customer can make use of any of our services or complete transactions electronically without having to pass physically by the bank.

"We will keep the focus on delivering technology solutions to boost quality levels and give our customers the highest standards of service."