DIB unveils instant bill payment services

The new service allows DIB customers to recharge and renew their Al Wasel card, view their outstanding Etisalat Bills online on the ATM, reactivate phone lines, and receive instant credit for their Etisalat Bills. Mohammad Omran, Acting President and Chief Executive Officer of Etisalat, said: "We are proud to cooperate with local banks to improve the electronic bill payment performance in the country. We are especially pleased that DIB is the first bank to share in this particular initiative to provide an enhanced service for our customers."

Saad Abdul Razak, Deputy Chief Executive Officer - DIB said: "The Instant Bill Payment Service strengthens the relationship between DIB and its customers. The policy of the bank has always been to bring its services ever closer to its customers. The huge investment it has made over the years to usher in technology across its entire operations places DIB right at the forefront of the IT revolution."

Utility Bill payments can be made through Al Mubasher telephone banking service, Al Islami Online, and DIB's extensive ATM network. Abdullah Al Hamili, DIB's Executive Vice President - Support Services, said: "The bank is committed to continuing to invest in the latest technology for the benefit of our customers. The whole purpose is to make the bank as consumer-centric as is possible.

"Now our customers can avoid the inconvenience of being disconnected from any of Etisalat services just because they did not have the time to be present physically to pay their bills. Soon, DIB will extend this service to take all utility bill payments."