Known as the 3Com Convergence Applications Suite, this set of real-time communication applications run on a common Session Initiation Protocol (SIP)-standard based IP communications platform. These applications are designed to share common user information such as on-hook, off-hook status, authentication and personal preferences to work with desktop client software compatible with Windows, Macintosh and Linux operating systems to consolidate communications services control for point, click, smile and talk activation.
By utilizing SIP technology and the unique 3Com voice boundary routing architecture, these new applications can enhance user productivity, and can lower costs and strengthen customer interactions for employees at headquarters, branch office locations or a home office.
"The 3Com Convergence Applications Suite is a new category of product that will change the market expectations for productivity, cost of communications and help companies strengthen interactions with their customers," said Peter Brockmann, 3Com vice president of enterprise voice solutions marketing.
Posted by Anne-Birte Stensgaard, Senior News Editor
Thursday, October 07 - 2004 at 09:45 UAE local time (GMT+4)
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