Grupo TACA selects Mercator's RAPID system

RAPID is widely used throughout the world, and the multi-million dollar deal with Grupo TACA, in El Salvador, and Mercator's recent contract with Brazilian airline VARIG, establishes it on all five continents.

Representatives from Grupo TACA and Mercator's marketing partner SITA signed the contract in the capital San Salvador, and Mercator is now installing the system throughout Grupo TACA's extensive network of destinations across the Americas.

Jaime Pocasangre, Grupo TACA's Director Revenue Management and Accounting, said: "We're committed to giving our customers the best standards of service and comfort. RAPID helps us to create world-class products at competitive cost, earn the revenue we need to grow, and maintain the morale and productivity of our employees.

"Unlike other systems, RAPID is an integrated passenger and cargo solution with state-of-the-art technology and processes. It will help us improve and standardise our revenue accounting processes as we expand."

Hugh Pride, Mercator's Director IT, said: "We are now customising our software to meet customer requirements, and providing support services and manpower training so Grupo TACA can reap its full benefits.

"The system will cut the cost of revenue accounting by providing a single, consolidated source of revenue information and up-to-date commercial information on passenger and cargo operations."

Grupo TACA was born in 1989 by an alliance between El Salvador's TACA Airlines and four Central American flag carriers, Guatemala's AVIATECA, Costa Rica's LACSA, Nicaragua's NICA and TACA of Honduras.

The group has one of Latin America's largest fleets, and serves major cities in the USA, Central and South America, the Caribbean, Mexico and Canada.

Mercator's RAPID system has also been selected by Emirates, British Airways World Cargo, Air New Zealand Cargo, Air Zimbabwe, Royal Brunei Airlines, Royal Air Maroc, Olympic Airways, VARIG and SriLankan Airlines.