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Tuesday, November 10 - 2009

GM ramps up training programmes in fight against counterfeit automotive products

  • United Arab Emirates: Tuesday, November 23 - 2004 at 12:12
  • PRESS RELEASE

General Motors announced it is to increase the number of training programs it runs for Customs, Law Enforcement and other Government departments around the region, as the company ramps up its fight against counterfeit automotive products. Community education programs will also be increased.

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"Counterfeiters are becoming increasingly savvy, pricing products just below genuine parts and utilizing sophisticated packaging and labeling to make them less noticeable, which makes it increasingly difficult for authorities to spot the fakes," says Joe Elenz, Aftersales Director for GM.

"In 2004 alone, police and government raids have seized a total of 160,000 fake GM and ACDelco parts worth more that US$1.7 million at wholesale prices," he added. "A large part of the success we have had is a result of anti-counterfeit training seminars conducted throughout the region designed to help officials more easily identify counterfeit auto parts. We are therefore keen to run more programs, which we believe will maintain the momentum in cracking down on this issue."

In 2004 General Motors has so far conducted 15 seminars in Kuwait, UAE and Saudi Arabia and there are plans to run further courses in the GCC and Levant region during the next 12 months. "It is important to keep all relevant departments abreast of developments using the expertise of investigations experts," added Elenz.

While the company is delighted with the success that has been achieved to date, Elenz says the task gets harder by the day.

"Areas where we have had most success have been with regularly replaced service parts, however items such as windscreens, oil filters and brake parts are now harder to find and we are seizing smaller quantities than before. This could be attributed to the fact that through investigations and seizure we are effectively reducing the number of counterfeit auto parts available here in the Middle East."

With statistics revealing that the number of counterfeit automotive parts available in the Middle East now encompasses 20 per cent of the total spare parts market, General Motors is confident that the new series of training programs will have a significant impact on reducing this figure in the years to come.
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Notes and media contacts

For more information:
Saada Hammad
Communications and PR Manager
General Motors Middle East
Tel Dubai (009714) 3143350

Paul Venn
Account Director
Hill & Knowlton
Tel (009714) 3344930

About GM
General Motors, the world's largest vehicle manufacturer, was founded in 1908 and has been the global automotive sales leader since 1931. GM today employs 342,000 people and has manufacturing operations in 32 countries. Its vehicles are sold in more than 192 countries. In 2003, GM sold more than 8.6 million cars and trucks, nearly 15 percent of the global vehicle market. GM's global headquarters is in Detroit.

GM has been operating in the Middle East since the early 1940's. GM's vehicle brands sold in the region are Cadillac, Chevrolet, GMC, HUMMER, Opel and Saab supported by a unique set of customer focused services. GM parts and accessories are sold under the GM Parts and ACDelco brands. The regional office in Dubai covers the company's operations in Saudi Arabia, Kuwait, UAE, Bahrain, Qatar, Oman, Jordan, Lebanon, Syria, Yemen and Iraq.

In 2003, GM sold around 60,000 vehicles in the Middle East and the company continues to introduce pioneering programs in the region.

More information on GM and its products can be found on the company's consumer websites www.gm.com and www.gmarabia.com

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