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Network International Road Show a great success in Cairo
- Egypt: Wednesday, February 23 - 2005 at 13:18
- PRESS RELEASE
Network International, the region's leading EMV-certified payment card solution provider and Buzz the call centre solutions provider have returned to Dubai after their hugely successful road show in Cairo.
The road show saw more than 35 attendees from 15 financial institutions including key banking experts and explained how Business Process Outsourcing (BPO) can be beneficial to their bank business operations by maximising on the global as well as regional knowledge, skills and experience of specialists. It explained how superior infrastructure could comply with EMV developments and liberate organizations to design new card products and market them at short notice.
The road show, featured keynote speakers from Card Schemes and a renowned speaker on Call Centre Solutions, helped banking executives understand how outsourcing of their non-core processes can improve profit margins by driving down costs, which would otherwise involve significant investment in new technology and the need for skilled staff.
Abdulla Qassem, Chairman, Network International said," Egypt is one of the fastest growing markets in the Middle East. We believe that this market didn't get enough opportunity to make use of its investments correctly. Egypt has a population of more than 70 million, a card base of two million and has tremendous potential for growth. The Cairo show turned out to be a huge success for all concerned; we were pleasantly surprised by the positive response."
The Network International Road Show commenced in Dubai on January 30th and moved to Cairo on February 13th, it will continue to other destinations throughout the Middle East.
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About Network International: Network International was established as an independent card solutions company in 1994. They have since evolved into a leading credit card andpayment services company committed to meeting the needs of financial institutions, corporate businesses and individuals alike. They offer Smart Card Processing solutions for both Issuing and Acquiring Business. They have an EMV certified Personalization Center, the first in the region as a Third Party Processor.
Their investment in state of the art technology, reflects their innovative culture and experience in the field of card and payment solutions, it provides customers with a global range of services and processing solutions - all tailored to meet specific geographical frameworks and independent business needs.
About Buzz Contact Centre Solutions:
"Buzz Contact Centre Solutions, a wholly owned subsidiary of Emirates Bank, was the first Contact Centre in Middle East to be awarded the Purdue University Certified Centre of Excellence Award. With its $ 5 million investment in infrastructure, internationally certified agents (via CIAC), sound corporate governance and compliance, Buzz's quality is highly regarded in the Region.
Their scalable 120-seat contact centre includes a dedicated Call Quality Auditing Unit, and Issue Resolution Unit, to ensure ongoing quality of service in all telephonic, e-mail and fax-based communication.
"Plug-and-play" infrastructure includes all of the major banking systems, secure data lines, redundant disaster recovery site, an IVR and progressive dialler, and an award-winning CRM application.
Buzz's portfolio of clients includes prestigious names from the sectors of Banking and Finance, Media and Entertainment, Real Estate, Airlines and Transport and Telecommunications."
Issued on behalf of Network International by tamra C2 For further press information please contact Khalil Majdalawi on: Tel. (971) 4 2951177; Fax: (9714) 2951188
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