ABN AMRO to leverage technology to enhance service levels and reach out to a broader customer base

The bank's focus on leveraging technology will further enhance the features of its electronic banking channels, increase customer service levels and enable the bank to customize its financial operations. As part of the bank's ongoing commitment to providing the best customer service possible, ABN AMRO has just opened its first off-site ATM at Deira City Centre. Setting up a series of new ATMs at prime locations in the UAE and introducing advanced electronic banking channels will be the next step towards offering more convenient access to ABN AMRO's network - at any place, at any time.

Speaking at the unveiling of its offsite ATM at Deira City Centre, Burhan Khan, Head of Consumer Banking, ABN AMRO said: "We have always been the first in the region to bring out innovative and customized financial solutions. ABN AMRO will now be at the forefront of efforts to make banking transactions more convenient for its customers by integrating technology, simplifying transaction modes and service delivery logistics."

He added, "We are committed to offering innovative financial solutions and also providing technology-driven services to fully meet the needs and aspirations of our customers. The launch of today's first offsite ATM marks the beginning of a new initiative to extend coverage across the UAE and bring our electronic banking services literally to the finger-tips of our customers".

ABN AMRO became the only bank to win this year's Dubai Quality Appreciation programme, which is recognition of its continuous drive for quality and business excellence. ABN AMRO's customers have the advantage of dealing with a global bank that offers a broad range of facilities, expertise and understanding, tempered with expert local knowledge which goes into effectively maximizing their investment portfolio.