Union National Bank recognizes its customers for their suggestions

As a result UNB received quite an encouraging response from its customers and has implemented several suggestions.

As an appreciation to its customers, UNB organized Customer Recognition Ceremonies in Abu Dhabi and Dubai on 24th and 26th April'05 respectively.

Ms. Hoda Ashmawy, Senior Customer Care Officer welcomed all the customers and thanked them for their contribution. Mr. Hani Badrawi, SVP & Head of Retail Banking Group, thanked the customers for their loyalty and continued trust posed by them and their continued relationship with UNB. He further encouraged customers for their continued support and fruitful feedback in the future as well. Mr. Sunil Thawani, VP - TQM informed that UNB is one of the first banks to proactively seek customers suggestions to improve and quoted few examples of improvements made through customers suggestions.

Mr. Hani Badrawi, Mr. Mohd. Gabber, Regional Manager, Dubai & Northern Emirates and Mr. Medhat Masri, Ras Al Khaima branch Manager, presented mementos to the customers. Many customers quoted that this is the first time a Bank has invited them for their contribution and highly appreciated UNB's thoughtful gesture.

SVP & Head of Branch Banking Mr. Hisham Kafrawi, All the Area and Branch Managers and Customer Care Officers were also present during the ceremony.