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Saturday, December 5 - 2009

Emirates' Vice Chairman honoured by OAG

  • United Arab Emirates: Sunday, May 22 - 2005 at 13:20
  • PRESS RELEASE

Emirates' Vice Chairman and Group President, Maurice Flanagan, has been honoured with a major international aviation award for helping establish Emirates as 'one of the greatest success stories of modern times'.

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  • Maurice Flanagan, Emirates' Vice Chairman and Group President, with the OAG Lifetime Achievement Award that he dedicated to the 25,000 Emirates Group staff. Also pictured are Eddie Bell (right), Chairman of OAG, and British television personality and event compere Eamon Holmes.
    Maurice Flanagan, Emirates' Vice Chairman and Group President, with the OAG Lifetime Achievement Award that he dedicated to the 25,000 Emirates Group staff. Also pictured are Eddie Bell (right), Chairman of OAG, and British television personality and event compere Eamon Holmes.
Mr. Flanagan is only the second recipient ever of the Official Airline Guide (OAG) Lifetime Achievement Award.

It was presented both for his part in developing the Dubai-based international carrier into a major global airline, and also for his more than 50 years of dedicated service to the aviation industry.

Mr Flanagan received the honour during the 23rd annual OAG Airline of the Year Awards 2005 ceremony at the Park Lane Hotel in London. One of the biggest events on the international travel calendar, it was attended by senior industry executives from across the industry.

Eddie Bell, Chairman of OAG, said: "In its near 20 year history, Emirates Airline has won every conceivable award for excellence and airline service. Emirates is one of the greatest success stories of modern times and no one more deserves taking credit for those achievements than Maurice Flanagan. He is an inspiration to many in the airline industry."

Mr Flanagan responded by saying: "I am deeply honoured to receive this prestigious award, but behind every award winner is a great team and that is just what we have at Emirates. We have been lucky enough to win more than 270 awards in less than 20 years of operation and that's because we put our customers first, at the forefront of our thinking and our daily operation.

He added: "To deliver great customer service everyone counts in the company - be they on the ground or in the air, at our home base of Dubai and those working around the world. So while I accept this honour, it is an accolade that is shared with all 25,000 in the Emirates Group team."

The presentation of the OAG Lifetime Achievement Award to Mr Flanagan came barely two weeks after his induction into the exclusive British Travel Industry Hall of Fame. The honour was established to recognise the excellence and outstanding achievement of those who have played a significant part in creating and developing the travel and tourism industry in Britain and globally.

Last year Mr Flanagan received a double recognition when he was named winner of the Airline Business Award and later as Personality of the Year by Flight International magazine.

The OAG Lifetime Achievement Award was presented only once previously, in 2004, to British Airways' outgoing Chairman, Lord Colin Marshall.
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Notes and media contacts

Mr Flanagan was born in Leigh (Lancs.) and educated at Leigh and Lymm (Cheshire) Grammar Schools. He celebrated a golden jubilee of 50 years in the aviation business in 2003, spanning the entire second half of aviation's century-old history.

Mr Flanagan joined BOAC (predecessor of the present-day British Airways) in 1953, 50 years after the Wright brothers' historical flight and after having served in the UK's Royal Air Force as a navigation officer. In 1978 he moved to Dubai, where he ran Dnata, now the second largest of the Emirates Group companies.

Seven years later the government of Dubai threw him an once-in-a-lifetime challenge to play a key role in the creation of a new airline. He became Managing Director of Emirates from its launch.

Under Mr Flanagan's near 20-year stewardship, Emirates has gone from a start-up with two aircraft serving three destinations in India and Pakistan, to a 77-strong fleet flying passengers and cargo to 78 destinations in 54 countries.

Mr Flanagan has built a reputation throughout the airline industry as a fierce supporter of unprotected competition, to which he regularly attributes Emirates' success. Under the open-skies policies upheld by the government of Dubai, more than 110 airlines offer services from the city's airport to more than 170 destinations worldwide, in un-hindered and fair competition.

About Emirates
Since its launch in 1985, Emirates Airline has received more than 270 international awards in recognition of its efforts to provide unsurpassed levels of customer service.

Its 77 all wide-bodied fleet includes six Boeing 747 freighters and is among the youngest in the skies, with an average age of 55 months. The airline plans to more than double its size by 2012, expanding at an average rate of more than one aircraft per month. Ninety six passenger and freighter airplanes are on its order book, worth nearly a combined US$30 billion in list prices, for delivery over the next eight years.

Emirates' consistent double-digit growth every year has enabled it to roughly double in size every four years, while adding an average of four new destinations per year. All along it has shown a profit every year but the second.

Emirates currently operates services to 78 cities in 54 countries in Europe, North America, the Middle East, Africa, Indian subcontinent and Asia-Pacific. The carrier launched new services to the Seychelles in January, to Seoul in South Korea on May 1 and Alexandria, its second gateway in Egypt, on May 15. Later in the year Emirates will open a new route to Hamburg, its fourth gateway to Germany, while Beijing will commence from February 2006.

Emirates Airline includes Emirates SkyCargo and Destination & Leisure Management (D&LM), which manages Emirates Holidays, Arabian Adventures and Al Maha Desert Resort. The airline is part of the Emirates Group, which also includes associate companies Dnata, Mercator, Transguard and Galileo.

Contact:
Daniel Ford, Emirates Corporate Communications
Tel: (+9714) 203 2165, Mob: (+97150) 652 1373

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