The entire migration project was carried out by leading UAE based system integrator, Computer Network Systems (CNS) in 24 hours.
"DED is constantly looking for ways to enhance and upgrade our internal processes that ultimately help us provide superior quality services to our customers. Migrating to Windows 2003/ MS Exchange Server 2003 has been one of DED's IT initiatives to enhance the internal efficiency of our IT functions and raise our user productivity," said Mr. Sultan Ali Lootah, IT Manager, Dubai Department of Economic Development. "With CNS' swift and efficient management of the migration over the weekend by their customer support team, smooth work flows were maintained with no disturbance in business continuity."
The system upgrade to both Windows Server 2003 and MS Exchange Server 2003 offers DED various benefits such as dramatically minimizing its IT administration time, enhanced security features and superior overall network performance.
The comprehensive features of Windows Server 2003 and MS Exchange Server 2003 will help DED meet the demands and expectations of a non-stop networking environment. The reduction in IT administration burden will eventually translate to more IT time spent testing and implementing more critical business solutions at DED, thus benefiting its employees and ultimately supporting DED's customer centricity values.
"Business productivity is strongly dependant on the IT infrastructure of the organization. As IT solutions keep evolving over time to provide higher value in terms of efficiency and cost, it is important to keep up and get the most out of technology," said Mazen Al Nahlawi, Operations Manager, Customer Service Division.
The new platform will allow DED employees to enjoy secure access to network resources with reliable ease and speed, tangibly improving efficiency and enhance employee productivity.
"CNS congratulates DED on its commitment to implement change that encourages internal growth and development. The CNS Customer Support Team is dedicated to providing on-time, reliable expertise to support IT plans within organizations that lead to greater competence in the market," concluded Mr. Al Nahlawi.
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DED revamps IT infrastructure with CNS
- United Arab Emirates: Tuesday, June 14 - 2005 at 15:08
- PRESS RELEASE
In its continuous effort to enhance its internal processes and provide better services to its customers, the Department of Economic Development (DED) implemented an operating system upgrade from Windows 2000 and MS Exchange 2000 to Windows Server 2003 and MS Exchange Server 2003.
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Notes and media contacts
About Department of Economic Development (DED):The Department of Economic Development (DED) was established in March 1992, with the objective to organise, regulate and boost trade and industry within the Emirate of Dubai. The DED has moulded its mission of building a futuristic establishment, in accordance with the vision of the Government of Dubai and in the light of globalisation and the requirements of a digital economy. One of its key functions is to encourage local and foreign investments in commercial and industrial projects, and create the appropriate environment for investors.
The DED's other functions comprise a wide range of regulatory activities including the preparation and maintenance of a commercial register and the supervision of all organisations. The DED is responsible for regulating the affairs of commercial agents and brokers and commercial advertising offices, in addition to overseeing and controlling the insurance industry in the Emirate. Examining the participation of the government in the private sector and representing the government in companies where it has a stake, also comes under the purview of the DED.
About CNS:
With over 100 dedicated professionals and experts, Computer Network Systems (CNS) is a leading system integrator focused on providing its customers with innovative IT turnkey solutions backed up by high level of services and support. Founded in 1987 by a Ghobash Trading and Investment Group, CNS headquarters is in Abu Dhabi, with a fully operational offices in Dubai, Al Ain UAE , and in Riyadh, Saudi Arabia. CNS has strategic partnership agreements with IT organizations across the region, enabling CNS to extend its service to its clients across the entire Middle East.
Samer Costantini
Tel.: +971 4 3378822
Fax.: +971 4 3374753
Posted by Lara Lynn Golden, News EditorTuesday, June 14 - 2005 at 15:08 UAE local time (GMT+4)
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