The company took the decision to implement this proactive exchange program after receiving a very limited number of customer reports of a defect in the batteries. The company recommends that on specific models, customers should stop using the batteries immediately, and operate their Notebook with the AC power adapter only.
Fujitsu Siemens Computers will provide customers a replacement battery free of charge. A website has already been implemented to assist customers with the exchange program.
'Customer satisfaction and safety is our primary goal. This proactive battery exchange program is important to Fujitsu Siemens Computers and we want to make sure that we reach as many of our customers as possible with this communication,' said Sheila Bibi, Marketing & Communication Director, International Sales Region, Fujitsu Siemens Computers. 'We stand behind the quality of our products and our priority is to meet the expectations customers have of our company.'
Fujitsu Siemens Computers announces exchange program for notebook batteries
Fujitsu Siemens Computers announces a recall on batteries in specific AMILO Notebook products.
- United Arab Emirates: Sunday, June 19 - 2005 at 13:34
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Below please find the details of the exchange program:Rechargeable lithium ion batteries for the following products only:
AMILO A7640
AMILO A1640
AMILO M1405
AMILO M1424
AMILO M1425
AMILO M7405
AMILO M7424
AMILO M7425
AMILO Pro V2020 All impacted models end with
G1L1
No other AMILO, AMILO Pro or LIFEBOOK batteries are involved in this exchange program.
Please contact your country representative on the following numbers should you have any queries.
Contact details
Bahrain +973 774066
Egypt +202 671 2273
Jordan +962 6 5513879
Kuwait +965 2461564
Lebanon +961 4710710
Qatar +974 4551608
UAE +9714 2860800
Saudi Arabia +966 12181345
About Fujitsu Siemens Computers:
Fujitsu Siemens Computers is the leading European IT provider with a responsible strategic focus on next-generation Mobility and Business Critical Computing products, services and solutions. With a portfolio of exceptional depth, our offering extends from handhelds through desktops to enterprise-class IT infrastructure solutions. Fujitsu Siemens Computers has a strong presence in all key markets across Europe, the Middle East and Africa. Leveraging the strengths, innovation and global reach of our joint shareholders, Fujitsu Limited and Siemens AG, we make sure we meet the needs of customers: large corporations, small and medium enterprises and private users.
PR Contact:
Maria Sorger, Marketing Operations Manager Middle East,
Fujitsu Siemens Computers
Tel: +971 4 3660481; fax: +9714 3660999
Posted by Christine H. Andersen, Assistant News EditorSunday, June 19 - 2005 at 13:34 UAE local time (GMT+4)
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Articles in this section are primarily provided directly by the companies appearing or PR agencies which are solely responsible for the content. The companies concerned may use the above content on their respective web sites provided they link back to http://www.ameinfo.com
Any opinions, advice, statements, offers or other information expressed in this section of the AME Info Web site are those of the authors and do not necessarily reflect the views of AME Info FZ LLC / Emap Limited. AME Info FZ LLC / Emap Limited is not responsible or liable for the content, accuracy or reliability of any material, advice, opinion or statement in this section of the AME Info Web site.
For details about submitting your stories, please read the guide - all content published is subject to our terms and conditions
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