Khorafi Business Machines launches latest Tivoli offerings

These offerings deliver another major step in helping customers transform their business operations into an on demand environment. Customers can evaluate their business designs, processes and infrastructure to build responsive and automated IT environments.

"Our new IT service management solutions have been designed to translate IT processes into manageable pieces, and then automate their integration into the overall IT infrastructure of the company. This means customers will save time and money by designing an IT process once and then having it automatically integrated across all operational areas," said Georges Kaldany, General Manager - KBM.

Managing IT processes end-to-end helps companies keep people and IT resources focused on business priorities, such as delivering more accurate inventory information to the sales force. This approach also minimizes disruptions caused by common IT changes which typically cause up to 80% of planned system outages.

The launch included IBM's Tivoli Unified Process, Tivoli Change and Configuration Management Database (CCMDB), Tivoli Process Managers and customised services.