MTC Kuwait selects Motorola to enhance network with over $30 Million upgrade

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MTC will deploy Motorola solutions to boost the capacity, availability and voice quality of its network in Kuwait, while enabling 2.5G expansion capabilities for its more than 1.5 million subscribers.

MTC, which has been a Motorola customer for more than a decade, will now be among the first telecom operators in the Middle East to deploy Motorola's Adaptive Multi Rate (AMR) solution. The end-to-end AMR offering is designed to improve voice quality across MTC's entire network, especially in more remote areas, at the edge of MTC's coverage range, as well as in buildings.

'In a competitive telecoms market such as Kuwait, subscribers must have the access, voice quality and network availability to meet their communications needs. The Motorola solutions and services that MTC is deploying will enable us to offer those key deliverables to a wider base of mobile users,' said Mr. Khaled Al Hajeri, chief technology officer for MTC Group.

A significant element in the MTC upgrade includes Motorola services and support to ensure that MTC is fully optimizing its GSM and GPRS networks. These solutions enable MTC to benchmark its network performance against that of the world's leading telecom operators, and improve its subscribers' communication experience by tweaking applications and enhancing network utilization.

As part of its upgrade initiative, MTC will deploy Motorola's Network Support Program (NSP). Using NSP, MTC can better focus on its core business issues while managing network availability and helping to reduce subscriber churn - a key consideration in Kuwait's competitive mobile market.

MTC has also opted for Motorola's GPRS network optimization service and related value-added services.

'MTC Group will continuously perform 'health checks' across all of its networks implemented in 2001; we will also be enhancing the performance of our applications, and data content. Motorola's optimization and support services will help to provide this vital information and increase overall subscriber benefits,' continued Al Hajeri.

'As a long-standing customer of Motorola's, MTC Kuwait is establishing itself as a world-class telecom operator, with a focus on best practices and customer satisfaction. This extensive upgrade is expected to boost subscriber confidence by enhancing the efficiency of MTC's network,' said Ali Amer, director of sales in the Middle East, North and French Africa region, Motorola Networks.

Revenues from the over $30 million network expansion contracts with MTC were realized by Motorola in Q2 this year.