NBK awarded Best Corporate Internet Bank in the Middle East by Global Finance Magazine

The National Bank of Kuwait (NBK) has offered an advanced internet-based banking tool designed for corporate and institutional customers to enquire and complete their transactions securely since 2003. Designed to build customer loyalty and satisfaction levels, and to maintain its leading technological edge Watani Online Corporate (WOLC) is today a highly sophisticated and secure tool that is rapidly growing in popularity.

Sheikha Khaled Al-Bahar, Group General Manager Corporate Banking at NBK said: "Due to the advanced and sophisticated security systems and many high levels of workflow process for all types of financial transaction, many of NBK's largest clients locally and internationally have substantially increased their utilisation of the WOLC services. This allows them to access their accounts and make transactions around the clock and around the globe".

Al Bahar added "NBK's primary concern is providing adequate security measures to corporate clients. NBK is actively involved in providing first class security and upgrading systems to provide a comprehensive set of security services. As a result of these measures, the number of WOLC average monthly transactions has increased extensively, as clients are now comfortable and secure using Watani Online Corporate and disbursing their payments through their WOLC accounts. Some of WOLC security measures are implementation of PKI infrastructure, Secured Sockets Layer (SSL) environment connectivity with 128-bit encryption, multi number of authorization levels to the workflow and more."

"Another sophisticated product included in the WOLC to meet the ever changing needs of the customers is known as Bulk Payment. Clients can now pay directly through the WOLC payment gateway, rather then issuing cheques to their clients and then manually depositing at an NBK office. This is in addition to Telex Transfer, Book Transfer, Demand Draft, Third Party, Salary Processing, and Advice to Receive. Currently we have a large number of prime customers actively utilising the system, who are benefiting from the convenience and flexibility of WOLC either for enquiry or both enquiry and financial " say Al Bahar.

The WOLC has been a useful service for customers, which resolves their queries in a much faster and accurate manner according to their needs, and NBK is constantly developing technology to satisfy and enhance the services to tailor our corporate clients' requirements.