Global Management Consultants commences prestigious leadership training project for Mobilink-Orascom Group

Said Irfan Akram, Head Customer Services, Mobilink, an Orascom Telecom Company, strategy is clearly to capture market share and niche through its people, because in today's world everything can be copied, except the spirit of people and their attitudes which they manifest towards their customers. As such an ordinary training program cannot address our needs. We have gone for a unique formula where each one of our call center managers and supervisory executives will attend a training workshop every month for next 3 months, where they will be intensively trained on leadership, team management, assertive leadership skills and coaching and mentoring skills.'

"Designed to guarantee positive results and improvement in people skills, this type of approach towards the development of people, has been tried before with other leading Middle Eastern organisations such as Emirates Airline, Nine West, Aldo, Visa Card, Master Card, Cisco, Girodano, ETA ASCON Group M.E. and so on." said, Saira Azhar, Chief Trainer & CEO, Global Management Consultants. "We have worked with several service based companies in the past on the same lines and ensured that the leadership skills and business goals are achieved through the training and development of the employees. We have carefully designed the 3 months program with an upbeat over all theme "Leap On To The Leadership Ladder" to address these challenges."

During the training program, Global will also use Thomas Internaional Profiling system, to make managers more aware of their self image, their work based behavior and profile, as well as their behavior under pressure. "This scientific behavior assessment leads to deep insights into one's strengths and limitations, in context of a job, which further helps the indidviudals to horne their leadership abilities". Azhar further added.

"At Mobilink, our major challenge is our growth. Our customer base is growing at 9% on an average as we speeak. This means that our leadership front has to be solid to harness such growth based challenges." Asserted, Irfan Akram. "No quick fixes will help us. We needed a deeper solution to our managerial challenges. Hence, the choice of Global Mnagement Consultants, who have demonstrated the sensitivity towards our leadership challenges, and understands its impact on our organization's exponential growth".

"Essentially, focused and deliberate leadership is a key element in the success of any company. This customized training programme will help the managers of Mobilink to maximize their leadership potential by equipping them with sound competencies which will help them empower, delegate, guide, communicate, discipline and develop their team members more effectively" said Ibrahim Gailani, Director Customer Services, Mobilink Karachi,

Recent in-depth one to one meetings, conducted by Global Management Consultants, with most of you revealed that most of the executives lack "self awareness". That's the missing ingredient. Emotional intelligence, another significant aspect, which plays a much larger role than what most people realize. In today's time, Managers and supervisors who are better aware of their strengths and weaknesses and are willing to work on them tend to be better leaders". Reaffirmed, Fareed Bajwa, Director Customer Services, Mobilink, Lahore.

To make it more motivating, the training program will be formally launched on 11th May 2005, at the Pearl Continental Karachi. The participants of the training programme will be awarded a course completion certificate of comtenece at a graduation ceremony which will be hled after the completion of the training programme. The certificates will be issued by Global Management Consultants in conjunction with Mobilink Pakistan.