Emirates Bank set to showcase its service suite at Gitex 2005

The bank will participate at the show with its subsidiaries and partner companies.

During GITEX Dubai 2005, Emirates Bank will introduce Etisalat instant payment services via Cash Deposit Machines to complement its existing online service. The facility will offer consumers instantaneous payment to Etisalat consumer accounts for telephone bills, Internet bills, GSM bills, Wasel recharge and Wasel renewal.

Abduallah Qassem, General Manager, I.T. Operations, said "This GITEX, Emirates Bank will have a cohesive presence with its subsidiaries and partners, and will demonstrate its collective ability to cater to individual customers as well as corporate clients by unveiling a new portfolio of trading tools, banking products and outsourcing capabilities."

E-Commerce and Trade Services Middle East, a joint venture company between Emirates Bank and ECTS Ltd will be present at the Emirates Bank stand to run an end-to-end demonstration of its trade finance outsourcing solution while Network LLC, a member of the Emirates Bank Group of companies will also take advantage of GITEX to demonstrate its Europay MasterCard and Visa Certified Card Processing and Issuing Solutions. Buzz Contact Centre Solutions, subsidiary of Emirates Bank will look to demystify their call centre and transaction processing services at GITEX by running a VOIP demonstration to emphasize the cost-saving and productivity enhancing advantages of their cross-utilizing solutions.

"Emirates Bank is looking to expand its products and services portfolio in keeping with client needs and expectations. The bank invests heavily in research and development and strives to deliver targeted products and services to different demographies and is committed to providing superior service to its clients. Much of our strategic advantage stems from the state-of-the-art information technology infrastructure that underpins our banking services, and GITEX is an ideal platform for us to showcase our IT-oriented products services and capabilities, as well as raise awareness of the IT outsourcing capacities of our subsidiaries and partners," Qassem added.

Emirates Bank offers a full range of retail banking products and services under the 'me' brand name, including meACCOUNTS, meDEPOSITS (Term Deposits), meFORTUNE Draw Certificates, mePERSONAL personal loans, meDRIVE car loans, meCARDS credit cards, meUNIVERSITY student-oriented banking products and services, meLADY banking products aimed at females, meINSURANCE insurance products and the well-known meMILES credit card loyalty programme. In addition, the bank also offers priority banking services through its Al Shaheen Club.

"Customer expectations have evolved past the point where one-size-fits-all banking solutions are a viable option. Emirates Bank is focused on enabling its customers to bank across a range of integrated online, telephonic, or interpersonal channels, and will showcase a vast array of tailored services and banking products this Gitex," concluded Qassem.