Jumbo Electronics plans to tap burgeoning CRM Solutions market

The company, which is participating at GITEX this year, was recently awarded the Microsoft Retail Management System (MRMS) award for the most "Consistent Performance" amongst all the MRMS partners in the Middle East. Jumbo has also acquired the status of 'Microsoft Certified Partner' with competency in Microsoft Business Solutions.

Mr. MNC Ray, General Manager, IT Group, Jumbo Electronics, said: "We are extremely delighted on having achieved the proud status of being the most consistent performer amongst all MRMS partners in the Middle East. Jumbo's focus on addressing unique business challenges faced by companies across various target verticals has been received extremely well in the industry. I also take this opportunity to thank and congratulate all our MRMS customers for choosing Jumbo as the preferred Microsoft Business Solutions Partner across the Middle East."

The company announced its success in providing leading edge IT Consulting and Software services to companies across the Middle East region with over 75 implementations at over 200 sites within a span of 5 years.

Mr. Abdullatif Al Mulla, General Manager - Strategic Business Development for Gulf and Pakistan, Microsoft, said: "Our association with Jumbo Electronics has proved to be very fruitful and we strive to make this partnership stronger. As the UAE market evolves, emerging technologies and business critical solutions that improve profitability for organizations become increasingly important. Jumbo's knowledge of the local market and expertise in implementation of some of our leading solutions such as Microsoft Retail Management System and Microsoft Great Plains and Microsoft CRM is very vital to us."

Jumbo plans to aggressively pursue the lucrative UAE market for Customer Relationship Management (CRM) Solutions, expected to touch $100 million by 2008. Designed to cater to mostly small and medium-sized businesses, the solution is user-friendly with relatively low cost and tight integration with Microsoft Outlook.

Jumbo's 'Software Solutions Group' is part of Jumbo's Enterprise Solutions Division and is a certified Microsoft Business Solutions Partner providing leading edge IT Consulting and Software services to Retail, Hospitality, Trading/Distribution, Government, Services/Contracting, Manufacturing and Logistics/Freight Forwarding Verticals.

The solutions today cover a wide range of business areas including Enterprise Resource Planning, Retail Management, Customer Relationship Management, Business Intelligence, Warehouse Management, Enterprise Fax, e-document delivery, Document Management, Business Process Workflow and Corporate Productivity Tools.

Jumbo's Software Solutions Group has more than 25 Microsoft Business Solutions customers including I-Mate, Al Ain Dairy Farms, Baniyas Cooperative Society, Al Madani Group of Companies (representing Levis, HangTen, Dockers, GAS in Middle East), Chetna Trading - Park n Shop etc.

Some of the other key clients include EPPCO, Smokers Center, Tayyiba Est etc.

The company has also recently implemented the Microsoft Great Plains ERP for i-mate™, the specialists in Microsoft® Windows Mobile™ devices. The implementation was for various modules including complete Microsoft Great Plains Financial Management Series, Distribution Series with Inventory and Business Portal.

Jumbo's aggressive drive into offering business solutions is part of its overall long-term corporate strategy to offer not only 'Boxes' i.e. consumer electronics products but also 'Intelligent Business Solutions'.

Visit the Jumbo stand at the Microsoft Pavilion situated at the GITEX exhibition for further information.