Emirates expands self check-in service

Passengers holding electronic or ATB2* tickets, members of Emirates' Skywards and its partner frequent flyer programmes, can conveniently check-in, select their seats and print their own boarding passes via Emirates' self-service kiosks at the airport. Those carrying only hand-luggage can then proceed directly to immigration, while those with baggage can now check in their luggage at dedicated Quick Baggage Drop counters.

Emirates has also increased the number of self-service kiosks at Dubai Airport from four to 11. There are now four kiosks located in the Economy Class check-in area, and seven in Emirates' First and Business Class check-in area.

Mohammed Mattar, Emirates' Senior Vice President for Airport Services (Dubai) said: "Emirates' Self-Service Check-in Kiosks have been very popular with business travellers since they were introduced in 2003. In the initial stages, this service was only available to those travelling with hand-baggage.

We are pleased to expand and enhance this service by adding a new Quick Baggage Drop facility that makes it possible for passengers travelling with check-in baggage to also use the self-service kiosks."

As passenger traffic through Dubai International Airport continues to grow, Emirates' Airport Services team constantly challenges itself to find new ways to improve efficiencies and ensure passengers enjoy a stress-free airport experience and the high quality service for which Emirates is renowned.

Emirates' self-service check-in service provides passengers with a quick and convenient option to conventional check-in. The kiosks were utilised by over 10,000 passengers in September this year.

*ATB2 tickets have magnetic strips located across the back of the ticket coupon, which make them machine-readable.