Dubai Municipality Clinic's e-service for Medical Certificates has become the most popular

The total number of e-transactions of the Municipality had recently crossed the most important milestone since its inception in October 2001, the millionth online transaction. Now the total number has reached 1,357,066.

"We have achieved this great feat in just four years of launching our first batch of online services," said Qassim Sultan, Director General of Dubai Municipality.

"This is an indication of the ever-increasing degree of e-service adoption by DM customers - both individuals and businesses," he said.

"The latest statistics strongly indicate that the level of e-service adoption is increasing at a very fast pace. It is obvious that our customers have become used to dealing with DM through the Internet," Sultan pointed out.

"During last week we have completed 15,590 online transactions and 1,088 among them were done through online payments," said Ahmed Hashim Bahrozyan, Head of E-Government Services Section.

He said the weekly average number of e-transactions has recently increased from 6,000 to 12,000.

After DM Clinic services for Medical Certificates the other widely used e-services are: Food Import Service (190,207 online transactions), DM Clinic Services for Occupational Health Certificates (165,959), Health Certificates-Food Control (108,877), DCL-Engineering Materials (101,188), Inspection and fines (87,309), DCL-Block certificates (82,301), No-objection certificates (68,348), Demarcation service (32,969) and Hotel Revenue (26,672).

"At the moment we offer 186 transactional and 168 informational services through the portal. It has also recently introduced an Online Payment Service that allows customers to pay their transaction fees through the Internet using credit cards or the e-Dirham Card," added Bahrozyan.