EMAAR launches EMRILL, new company focused on providing innovative property services

Emrill, headquartered in Dubai and majority owned by EMAAR, will provide innovative property and facilities management services.

While EMRILL will initially be focussed on meeting the requirements of EMAAR Properties, the new company plans to progressively offer its services across the UAE and thereafter target property owners throughout the region.

Speaking at a joint press conference in Dubai today, Mr. Armand Robitaille, Acting Chief Executive Officer (CEO), EMAAR Properties said: "Given that the property market in the UAE, and other parts of the Middle East is on a high-growth curve, the launch of EMRILL, which will be singularly focused on providing value-added services to this burgeoning market, comes at a highly opportune time."

The property and infrastructure related services that EMRILL will offer include energy management, mechanical, electrical and air conditioning maintenance, space planning, utilities and asset management and building fabric maintenance. The company will also offer a diverse range of services including cleaning, laundry, housekeeping, porterage, security, waste and hygiene management.

"By offering a wide range of skills that will bring together the traditional areas of support services with those of estate and building management, EMRILL will focus on developing strategic partnerships with its customers by taking full responsibility of their non-core activities," he added.

Mr. Roger Robinson, Executive Board Director, Carillion plc, prioritised the need for the services sector in the region to adopt best international practices in the areas of property and facilities management.

"As one of the leaders in the real estate and property sectors in the region, EMAAR Properties has consistently been setting the bench-mark for new and innovative property development. Through this joint venture with EMAAR, EMRILL will be able to efficiently deliver a range of auxiliary services using modern work practices and technology.

"Through the implementation of strategic planning, life cycle costing, planned preventative maintenance and supply chain management, EMRILL will have a singular focus on service delivery thus eliminating many of the costs associated with multiple providers," Mr. Robinson added.

Mr. Patrick Sweeney, the newly appointed Managing Director of EMRILL Services LLC, said that the core value proposition of EMRILL's service offering was focused on enhancing the value of a customer's property portfolio.

"EMRILL will create an integrated delivery model that lays emphasis on the flexibility to respond to the changing demands of the region's dynamic business environment, coupled with consistent quality within pre-defined performance metrics."

Mr. Sweeney further said: "EMRILL's core skills will be delivered by directly employed, multi-skilled delivery teams, providing greater efficiency, cost certainty and an environment for continuous improvement. This will also remove the layers of profit and overhead generally associated with traditional outsourcing

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