Xceed presents the Data Monitor report and declares: Egypt is the new compelling call center location on the map

Notes and media contacts

About Xceed Contact Center:
Founded in 2001, Xceed -the IT arm- of Telecom Egypt started its operation with an initial mandate to provide both IT services and business process outsourcing to commercial and government clients worldwide. Today, it operates the largest contact centre in the Southern Mediterranean region. With a capacity of 1200 web-enabled, multi channels workstations. Xceed contact centre caters to more than 10 countries in 6 different languages, delivering superior quality and value to its clients throughout the CRM lifecycle. Xceed offers inbound and outbound integrated customer contact solutions that ranges from Telemarketing, Technical Support, CRM Services, Order/Complaints Handling, Telesales, Market Research and other value added services such as customer Retention Programs.

About Data Monitor:
Datamonitor plc is a premium business information company specializing in industry analysis. We help our clients, 5000 of the world's leading companies, to address complex strategic issues.

Through our proprietary databases and wealth of expertise, we provide clients with unbiased expert analysis and in-depth forecasts for six industry sectors: Automotive, Consumer Markets, Energy, Financial Services, Healthcare, Technology.

Datamonitor maintains its headquarters in London and has regional offices in New York, Frankfurt, Hong Kong and Japan.


For further information please contact:
Rahaf Badaro - Tel: +202-7763019