"It's a testament to the business benefits delivered by our solutions that Avaya has maintained leadership in this market measurement by Dell 'Oro for the past four quarters,"
said Nidal Abou-Ltaif, managing director for Avaya in the Middle East and North Africa.
"As customers in the MENA region continue to migrate to IP telephony in order to take advantage of the business process benefits that intelligent communications applications can offer, Avaya is at the forefront of creating solutions that deliver the Flexibility, investment protection, security, and reliability that organizations across this market require," he added.
Avaya MENA recently announced a strategic customer win with Aramex, a leading global provider of business communications applications, systems and services. The Jordan-based company, which offers a comprehensive portfolio of transportation systems ranging from international express delivery and freight forwarding to logistics and warehousing, chose the Avaya system as senior management sought new ways of enhancing communication between sites and increasing flexibility with third party vendors, customers and partners.
"The new, fully integrated Avaya system is being deployed as the backbone of Aramex's communications infrastructure, and will comprise a range of IP-based systems including a state-of-the-art contact center. ARAMEX expects a quick and high-value return on this investment, which will enable our employees to derive proactive, profit-focused actions from their varied contact situations," said Sameh Awajan, Chief Technology Architect, ARAMEX
For its fourth fiscal quarter, ended on September 30, Avaya reported that product sales rose 11.5 percent over the previous quarter.
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