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Friday, November 13 - 2009

Tayseer service from the DED off to a great start

  • United Arab Emirates: Tuesday, December 06 - 2005 at 14:35
  • PRESS RELEASE

The Tayseer service offered by the Department of Economic Development (DED) has generated a tremendous response from the Department's clients, with more than 180 enquiries being received via Short Message Service (SMS) in the last four months.

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Tayseer was launched earlier this year in a joint initiative between the DED and Dubai e-Government and enables DED clients to send specific enquiries to the Department and receive instantaneous responses via SMS. The two services currently being offered by the DED include enquiry about the status of the trade licence transaction and enquiry about fines that have accumulated on a trade licence.

The DED confirmed that it had received 130 SMS enquiries regarding the status of transaction of trade licences, while 52 SMS enquiries had been related to enquiries about the fees accrued on licences.

"The Department is always on the lookout for ways to ease business registration procedures and create an investor-friendly environment in Dubai," said Mr. Sultan Lootah, IT Director, DED.

"This service enables clients to enquire about the status of their trade licence transactions or the fines accrued on the licences by the simple method of sending an SMS to a dedicated number. The success of the service has helped to reduce people throughput at the DED office while at the same time enabling our officials to focus on more complicated issues regarding business registration procedures,"


he added.

Clients, wishing to enquire about the status of their transaction can do so by sending an SMS message containing the word 'DEDTRN' followed by the trade license number, to the dedicated number (4488). The system will generate an instantaneous response to the enquiry via SMS after assessing the state of the transaction.

In order to enquire about fines on a licence, an SMS message containing the word 'DEDFIN' followed by the trade license number may be sent to the same number to generate an instantaneous response.
Also consider reading:
Log in to request more information from Dubai DED

Notes and media contacts

For further information, please contact:
Sudha Chandran, Mahmoud Abdulla
ASDA'A Public Relations
Exclusive Affiliate of Edelman PR Worldwide in Middle East and North Africa
P O Box 28063, Dubai, UAE
Tel : (971 4) 3344550; Fax : (971 4) 3344556

About Department of Economic Development (DED):
The Department of Economic Development (DED) was established in March 1992, with the objective to organise, regulate and boost trade and industry within the Emirate of Dubai. The DED has moulded its mission of building a futuristic establishment, in accordance with the vision of the Government of Dubai and in the light of globalisation and the requirements of a digital economy. One of its key functions is to encourage local and foreign investments in commercial and industrial projects, and create the appropriate environment for investors.

The DED's other functions comprise a wide range of regulatory activities including the preparation and maintenance of a commercial register and the supervision of all organisations. The DED is responsible for regulating the affairs of commercial agents and brokers and commercial advertising offices, in addition to overseeing and controlling the insurance industry in the Emirate. Examining the participation of the government in the private sector and representing the government in companies where it has a stake, also comes under the purview of the DED.

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