Raya provides contact center services for Coca Cola Egypt
- Egypt: Tuesday, December 13 - 2005 at 14:18
- PRESS RELEASE
Recognizing the excellence of its contact center services, Coca Cola Egypt has contracted Raya Contact Center to manage its customer care program as part of its on going efforts to serve its clients.
Raya's customer list includes a group of multinational giants such as Proctor and Gamble, which hired Raya Contact Center to provide the data profiling, validation and market research needed to promote Pampers brand.
Khaled Shash, Director of Raya Contact Center, said; 'Contact center services are crucial for companies working in the FMCG as it acts as a fast communication channel with its end users as well as its distributors which is essential to guarantee the best results for their products."
Raya Contact Center won the ISO certificate for three years in a row. To comply with the increasing demand on its services, Raya Contact Center acquired a new building with a state-of-the-art telecom infrastructure that accommodates for more than 800 seats to be able to provide it's service to a larger customer base in Egypt and abroad.
Article Options
Disclaimer »
Articles in this section are primarily provided directly by the companies appearing or PR agencies which are solely responsible for the content. The companies concerned may use the above content on their respective web sites provided they link back to http://www.ameinfo.com
Any opinions, advice, statements, offers or other information expressed in this section of the AMEinfo.com Web site are those of the authors and do not necessarily reflect the views of AME Info FZ LLC / Emap Limited. AME Info FZ LLC / Emap Limited is not responsible or liable for the content, accuracy or reliability of any material, advice, opinion or statement in this section of the AMEinfo.com Web site.
For details about submitting your stories, please read the guide - all content published is subject to our terms and conditions

Posted by Janeta Novakovic, Assistant News Editor



