ENOC/EPPCO invests AED 40,000 in skills training

"The objective of the skill training programme is to provide our QOC Staff with modern training to equip them with special skills to meet customer and equipment demands," said Hussain Sultan, ENOC Chief Executive & Board Member. "The training will also help develop customer confidence in the ENOC Super Lube service network."

BOSCH Automotive, a reputed German training and service centre was selected to conduct this workshop. BOSCH's professionally set up classroom and on the job training facilities enables the trainees to undergo in-depth technical training on the lubricating requirements of all brands of cars.

The participants are divided into groups of 10, with each group attending 10 sessions conducted over three days. At the end of the training, the staff will be certified QOC technicians who can perform routine service and fluid checks as well as minor inspections while oil change services are being carried out.

"Apart from the technical aspects, the training also focuses on the dynamics of employee and customer relations, communications, interpersonal relationships and professionalism. The programme also tackles personal safety, work area safety and preventive maintenance," added Sultan.