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Monday, November 30 - 2009

QAS and SATS sign collaboration agreement for Doha International Airport ground handling operations

Qatar Aviation Services Company (QAS) and Singapore Airport Terminal Services Limited (SATS) have entered into a broad-based collaboration agreement.

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  • Qatar Aviation Services Company and Singapore Airport Terminal Services Limited sign the agreement.
    Qatar Aviation Services Company and Singapore Airport Terminal Services Limited sign the agreement.
QAS, a subsidiary of award-winning Qatar Airways, is the principal ground handling operator at Doha International Airport (DIA), Qatar, providing comprehensive ground handling services, including passenger, apron, technical ramp, baggage and cargo handling services, together with ground support equipment maintenance.

QAS is engaging SATS to provide it with management services at DIA under a two-year collaboration agreement. The services will be provided in the areas of process re-engineering, performance measurement, planning, training and review of systems and procedures, for QAS's ground handling operations at DIA.

It is SATS' first foray into the Middle East market and the QAS deal follows a number of high-level political delegations from Singapore to Qatar to explore new business opportunities.

Qatar Aviation Services and Qatar Airways Chief Executive Officer Mr Akbar Al Baker said: "We are very pleased to enter into this collaboration. SATS has an established and well-deserved reputation for being an excellent ground handling service provider. This is another step forward in Qatar Airways' strategy to provide our passengers with the finest levels of service, not only in the air, but also on the ground.

"We expect that this collaboration with SATS will improve the quality of our ground service product and enhance Doha International Airport's status as a premier airport hub in the Middle East region."


Qatar Airways already uses SATS for all its ground handling operations at Singapore Changi International Airport, where the airline flies to seven times a week non-stop from Doha.

SATS President and Chief Executive Officer Mr Ng Chin Hwee said: "We are honoured and glad to be working with QAS and Qatar Airways in this collaboration, and look forward to playing our part in supporting the growth and expansion of Doha International Airport.

"Qatar Airways' commitment to offering high quality services to its passengers is well known, and SATS is pleased to be able to offer its support to its friends at one of the world's fastest growing airlines. SATS will station several senior personnel with the required expertise and experience in Doha, and also provide additional support from Singapore."

Mr Ng added: "SATS is excited to be expanding into the Middle East market for the first time, and also pleased that this comes so soon after our announcement of our inflight catering collaboration in Pakistan. We will continue to look for further opportunities to grow overseas."

The collaboration agreement has no material financial impact on SATS in terms of earnings per share or net tangible assets per share.
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Notes and media contacts

About Qatar Airways and Qatar Aviation Services Company (QAS)
Qatar Airways, the national carrier of the State of Qatar, is one of the fastest growing airlines in the world, operating flights from the capital, Doha, to 69 destinations across Europe, the Middle East, Africa, Indian subcontinent and the Far East.

The airline is one of only four airlines in the world ranked Five Star for excellence and service by Skytrax, the independent aviation industry monitoring agency.

Qatar Airways operates an all-Airbus fleet of 44 modern aircraft. It is one of the launch customers of the A380 'super jumbos' with two firm orders scheduled for delivery in 2009.
Qatar Aviation Services (QAS) is part of the Qatar Airways group of companies. It is the provider of ground handling services at Doha International Airport in Qatar.

About Singapore Airport Terminal Services Limited (SATS)
The Singapore Airport Terminal Services (SATS) Group is the leading provider of integrated ground handling and airline catering services at Singapore Changi Airport. SATS' network of ground handling and airline catering operations spans 25 airports (including Singapore) in the Asia Pacific region. SATS' services include airfreight handling, airline catering, passenger services, baggage handling, ramp handling,
aviation security and airline linen laundry. SATS, a subsidiary of Singapore Airlines Limited (SIA), has been listed on the Singapore Exchange since May 2000.

For more information on SATS, please visit www.sats.com.sg

For further information, please contact:

Qatar Airways
Salam Al Shawa
Senior Manager Marketing & Communications
Tel: +974 - 4496956,
Fax: +974 - 4620132

SATS

Mah Tze Chiang
Singapore Airport Terminal Services Limited (SATS)
Tel: (65) 6541 8150
Fax: (65) 6541 8154
Mobile: (65) 9047 7400

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