Monday, September 08 - 2008

The communication pandemic

We all know that the practice of marketing is turning on its head. Used to be the one reliable way you could get information out to the majority was through traditional media such as radio, TV, newspapers, DM, billboards etc. Not anymore.

  • Tuesday, February 28 - 2006 at 12:43
Sana Bagersh.
Sana Bagersh.

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Now all you do is publish your message on a blog, email it in a letter chain to every soul you know, or -increasingly-forward it instantly by phone in full colour and sound to everyone in your database.

I would be very interested to know the results of any survey on how long it takes for a message to be disseminated using these instant communication technologies. Look at the Danish controversy as an example. Every time it sort of dies down a little, someone gets inspired to send the cartoons to more people across the world, or to the same people to get them riled all over again. This issue just won't go away, and it's making Muslims live up to the stereotype that we are irrational beings quite incapable of peaceful demonstration and fruitful dialogue. This whole episode is having an incredible level of influence in politics and it demonstrates just how these new media are defining and shaping power in our world.

Then there is the Nancy Ajram episode, which I'm not at all equating in seriousness to the cartoon issue, but merely bringing it up as another interesting study in communication. Her video-and I don't mean music video-is the infamous undercover video taping of her waxing session at a salon, which is spreading at the breakneck speed of a viral pandemic. Half of the world probably knows Nancy for her music (yawn), her Coca Cola brand ambassadorship, her ads for Damas' Farfasha line, and lately… for her waxing session. My feelings for Ms Ajram aside, I do think that her privacy was violated, and it sets a scary precedent for all of us who could be taped in the privacy of our homes, hotel rooms or elsewhere, by a surreptitious phone camera… anywhere and anytime.

For researchers, it would be good to take stock of the Nancy imbroglio, and scientifically gauge the speed of the video's dissemination. Probably faster even than the cartoon issue. In Nancy's case, an unruly salon employee or patron taped the video on a mobile camera and spouted it out at the speed of …well, sight, and in the impressive way viral marketing works, this video, has infiltrated most of the Arabian Peninsula and is rapidly crossing other borders.

The lesson to learn here, folks, is that you can market anything to anyone, anywhere-and all in an instance and at the cost of practically nothing; whether it is the misadventures of a silly pop idol, or to do damage to a venerable religion. We are learning new and incredible ways of communicating. Now we have to learn how to do it with wisdom and good sense.

About Sana Bagersh
Sana Bagersh is an Arab-American who was born in Ethiopia and currently lives in Abu Dhabi with her husband and three children. She works as marketing manager at a leading satellite telecommunications company based in Abu Dhabi and provides guidance for her family's marketing firm, BrandMoxie.

Whenever she can, Bagersh volunteers her time for community-related activities, including curriculum advising for Higher Colleges of Technology's Abu Dhabi Women's College and fund raising activities.

In the past Bagersh was journalist and then Bureau Chief for Gulf News in Abu Dhabi, a columnist for i-Syndicate, and - while living in Seattle, Washington - worked for a marketing research company before opening up her own restaurant and catering business.

Contact: bagersh at brandmoxie.com
Tuesday, February 28 - 2006 at 12:43 UAE local time (GMT+4)

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This Article was updated on Saturday, May 26 - 2007
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