The popular service, launched in 2004, originally offered Prepaid SimSim Shabab customers discounts of 5 per cent when phoning one IDD number of their choosing and 15 per cent discount on two local numbers. The original deal also offered postpaid customers 5 per cent discount to two pre-selected IDD numbers.
In demonstrating its unrivalled commitment to customers, Batelco has made the Family & Friends packages more attractive than before by including more mobile users and increasing the number of IDD numbers allowed under the existing scheme as well as giving greater discounts.
"Prepaid SimSim Shabab customers will be able to assign two international numbers instead of the previous one international number and enjoy a discount of 8 per cent, increased from the original 5 per cent." said Batelco Head of Corporate Affairs Ahmed Al Janahi.
"Postpaid customers will also benefit from a discount of 8 per cent, increased from 5 per cent and will be able to pre-select three IDD numbers instead of the previous two," he added.
The enhanced scheme is offered to the following mobile packages:-
• Prepaid SimSim Shabab
• All postpaid packages
"Batelco is continuously offering free minutes and special promotions to mobile customers as part of its efforts to meet customers' needs," explained Mr Al Janahi.
SimSim Shabab customers will continue receiving a discount of 15 per cent when phoning two pre-selected local numbers and continue to receive significant discounts on calls made to India, Pakistan, Bangladesh, The Philippines and Sri Lanka.
Customers can change their pre-selected numbers after 30 days at a nominal charge of 200 fils which will appear on their next month's bill or be deducted from their available call credit.
New customers can register free of charge by SMS or by phoning 196 from their mobile and following the voice instructions. Existing customers can also register their additional numbers through SMS or by phoning 196. Their existing numbers will automatically benefit from the new eight percent discount.
There are no monthly charges for this service.
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Enhanced family & friends packages demonstrating Batelco's commitment to its customers
- Bahrain: Tuesday, February 28 - 2006 at 13:07
- PRESS RELEASE
Batelco is responding to its customers' wishes and building on the huge success of its Family & Friends service by offering enhanced benefits to all mobile customers when phoning pre-selected local and IDD (International Direct Dial) numbers.
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Notes and media contacts
This release has been issued by Batelco's Corporate Affairs Department.For further information, please contact:
Ahmed Al Janahi, Head of Corporate Affairs, Batelco
TEL: +973 1788 4337
About Batelco
Batelco (Bahrain Telecommunications Company) is the Kingdom's leading provider of national and international telecommunications services, internet and broadband products & services and networked IT services.
In Bahrain, Batelco serves more than 600,000 business and residential customers while the company's Joint Ventures in Jordan, Kuwait and Egypt serve the needs of an increasing body of customers in the MENA region.
Batelco operates 16 Call Centres, located throughout the Kingdom, featuring state-of-the-art product displays and a full range of retail services to give customers a one-stop-shop for all their communications needs.
In 2005, Batelco poured BD5 million into the community through a raft of charitable donations and sponsorships.
By acting as the digital backbone of Bahrain, Batelco contributes significantly to the local economy and is a major player in putting Bahrain on the world map.
For nearly 150 years, Batelco and its predecessors have been the Kingdom's first choice telecommunications provider and can boast a long list of 'firsts':-
1916 - Wireless link established
1930 - Bahrain's first telephone exchange opened
1969 - First in the region to enter the age of satellite communication
1973 - IDD becomes available
1992 - Fully digital switching network completed
1995 - GSM launched and INET Internet service introduced
Batelco's continuing objective is to lead in customer experience by offering a reliable service and new technologies as they become available at competitive prices.
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Batelco is the overall winner in the Best Business Transformation Category of the Landor Awards, beating out rival submissions from a list which included global brand giants Frito-Lay, Smirnoff, Bailey's and Japan Post.
Posted by Lara Lynn Golden, News EditorTuesday, February 28 - 2006 at 13:07 UAE local time (GMT+4)
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