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Serco posts 16 per cent increase in Middle East revenues

  • United Arab Emirates: Thursday, March 09 - 2006 at 13:50
  • PRESS RELEASE

Leading global service company, Serco Group Plc, has announced an outstanding year in 2005 with revenue up by 38 per cent to £2.2 billion (AED 14.58 billion) and pre-tax profits up by 21.7% to £77.9 million (AED503m).

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  • John Ashcroft, Serco's Managing Director in the Middle East.
    John Ashcroft, Serco's Managing Director in the Middle East.
Serco's business in the Middle East, dating back to 1947, also saw substantial continuing growth with a credible 16% increase in revenue.

"We are thrilled to see Serco achieve such strong results," said John Ashcroft, Serco's Managing Director in the Middle East.

"Furthermore, we are confident of retaining these levels as the need for quality-driven international expertise in services from the public and private sector becomes more prevalent."


Serco attributes the strong figures to a number of recent contract wins worth £2.6billion (AED16.8billion) including London's Docklands Light Railway and UK Defence Academy integration contract.

The Middle East, in which Serco operates five different business streams in the specialised sectors of aeronautical services, technology solutions, facilities management consultancy and maintenance and public/private partnerships, also achieved excellent re-bid results in addition to several prominent new wins.

In the aeronautical business stream in the region, Serco successfully retained its long term air traffic control, engineering and meteorological services contracts in Dubai, Abu Dhabi and Al Ain. It also won consultancy contracts to develop aviation safety management systems for air traffic services in Qatar, Kuwait and Egypt.

"Governments worldwide now recognise that outsourcing is playing an increasingly key role in improving the quality of public services. Service companies, such as Serco, with a track record of partnering with the public sector and having gained vital experience of UAE culture and governance over many years, is fully committed to playing its part in the region's future development," explained Ashcroft.

Serco, a FTSE 250 company, derives much of its success from its 90% win rate on re-bids, demonstrating a sustained quality of service delivery. With contracts in 32 countries, its market sectors include home affairs, health, education, defence, science and increasingly transport; the latter accounting for nearly 25% of Serco's 2005 revenue.

Serco's diverse range of services include running railways in Australia, UK and Europe, managing England's motorway network and 85% of speed cameras in the UK, controlling toll tunnels in Hong Kong and providing air traffic control services in North America and in the Middle East.

Analysts have forecast full-year pre-tax profits of £110m (AED 710m) for the Serco group in 2006.
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Notes and media contacts

Issued by Camilla d'Abo - PR Director, d'Events (+9714 3311104

About Serco Middle East
Serco, one of the world's leading service companies, has been present in the Middle East for over 50 years and operates several businesses in the services sector with over 1,200 employees;

• Serco Middle East - overall management of Serco's business in the Middle East and responsible for the implementation of Public Finance Initiatives (PFI) in the region.
• Serco Gulf LLC - a joint venture between Serco and Istithmar providing Facility Management services for projects including PCFC (Ports, Customs and Free Zone Corporation), The Gardens Residential Community and International City.
• Serco Innovation - the dedicated Facilities Management consultancy arm of Serco Gulf LLC, a joint venture with Istithmar, providing FM operational guidance to owners and developers of infrastructure complexes from design concept to project delivery.
• Serco Aeronautical Services - Serco is the world's largest non-state provider of aeronautical services. It maintains contracts across the Gulf in air traffic control, aeronautical information & engineering, meteorological & aeronautical communication services, and rescue & fire fighting.
• Serco Technology Solutions - comprising two companies - IAL (UAE) and ATS (Bahrain and Qatar) - providing customised turnkey solutions based on state of the art technology in security, health, marine and aeronautical sectors.

About Serco Group Plc
Serco is an international service company, which combines commercial know-how with a deep public service ethos.

We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.

Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, home affairs, local government, science, technology, transport and the commercial sectors

We provide safe, efficient air travel with our air traffic services; we protect borders and improve business communications utilising smart technology; we add value to property investment through our facilities management consultancy; we enhance occupants' lifestyle by managing and maintaining their buildings. We bring service to life.

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