Abu Dhabi Commercial Bank deploys more than 100 ATM Camera DVR Systems

Emirates Computers, the leading technology integrator in the UAE, installed Verint's Lanex microDVRs for over 100 ATMs on behalf of ADCB in less than 30 days.

Statistics reveal that banks have been successful in preventing fraud. However, advances in technology are equipping criminals with clever ways to outwit the system. Criminals are relying on gadgets such as micro cameras and palm pilots to capture data. These threats have forced UAE Banks to install ATM monitoring cameras and recorders on all their ATM machines. After a thorough study and investigation, ADCB decided to install the distributed Lanex microDVRs from Verint which are ideally suited for ATMs and smaller branch applications.

'ADCB ATMs are distributed all over the Emirates from Sila to Fujairah. Our implementation teams from Abu Dhabi, Al Ain and the Northern Emirates put over 100 cameras into recording mode in less than 30 days at all ADCB ATM locations. The mixture of IP and non IP communication made each ATM site unique and the installation needed proper coordination between the Bank ATM team and Emirates Computers' project management,'

says Mr. Rami Al-Naghi, Emirates Computers' Project Manager.

Verint's microDVR captures data from tellers and ATMs, even if the bank's system interfaces are serial today and IP tomorrow as it was in the case of ADCB. With up to 15 FPS and 500 GB of storage per camera, microDVR offers robust functionality in a compact unit. Capturing critical images and relating them back to specific transactional data, the microDVR delivers actionable intelligence for pointing out fraud, managing and regulating e-disputes and reducing loss. Ideally suited for stand-alone ATMs, this digital video recorder offers robust functionality, feature-rich interface capability and programmable bandwidth utilization. Furthermore, Verint's microDVR is easy to install, program and use.

'ADCB has invested heavily in technology to protect our customers against any fraudulent transactions and provide optimal service. ADCB customers can be rest assured that all their ATM transactions are captured and saved. This enables us to research and resolve any disputed transactions in a timely and efficient manner. The health check feature of the DVR system even warns the ADCB security team that a camera has been tampered with or destroyed,' comments Mr. Lee North, Head of IT at ADCB.