The Wave, Muscat breaks new ground with MasterKey Systems

The $1 billion project is designed to implement authentic Omani features and architectonic styles. Customers visiting the website www.thewavemuscat.com can now view exactly which properties are planned for release, browse individual floor plans and learn all the details about the property they want to buy. Unique to The Wave, Muscat's MasterPlan is that the information is updated constantly as changes happen, connecting directly to The Wave, Muscat's online sales management tool; MasterKey DXB.

Along with the new MasterPlan, The Wave, Muscat also uses MasterKey DXB to track enquires made on the website, the service levels provided to customers and further allows the management of the sales environment.

MasterKey provides the technology for a complete sales solution. It allows 'The Wave' to manage and respond to their registered homeowners as well as providing an easy and comprehensive overview of property sales and customer requests on both the website and in the back office.

"The Wave, Muscat will provide its buyers with luxury villas and exclusive condominiums bestowing customers with unrivaled comfort and splendor" said Wael Al Lawati, Deputy CEO of The Wave, Muscat. "Excellent customer service and the fluid management of resources is important in realizing this project, and the software provided by MasterKey Systems will ensure that our commitment to quality is maintained"

"When we look at The Wave, Muscat we see their level of dedication in providing the best possible service to their prospective homebuyers. As MasterKey, we do everything in our power to help achieve this level of service, by organizing their data and providing tools such as this MasterPlan to simplify their staff's responsibilities" says Daniel Hart, Operations Manager at MasterKey Systems.

The project is being developed for the discerning international and regional tourists looking for an exciting and authentic new destination as well as international homeowners looking for a pleasing and exclusive residence.

Quickly becoming a key player in the real estate software market, MasterKey Systems helps to streamline their clients operations with a range of web-based solutions for Property Management, Sales, Leasing, Call Centres, and specialized modules for Short Term and Retail Leasing. MasterKey provides immediate real time statistics, integrated websites and an easy to learn interface with a host of tools.