Jordinvest utilizes IP Telephony as new and reliable means of communication

This update ensures faster, more efficient and cost effective means for communication between firm staff members and their clients. This new technology will also establish a direct communication process between staff members working within different departments, increasing the level of productivity, enhancing collaboration and transfer of data.

The use of IP Telephony will allow Jordinvest's clients and its staff members to communicate with one another in a timelier manner regardless of their geographical location, in Amman or abroad. Relevant news will also be communicated quicker, allowing a greater level of transparency in all of Jordinvest's dealings.

Chairman/CEO of Jordinvest Mr. Ahmad Tantash commented on this new development by stating that its inline with the organization's firm belief in being both proactive and responsive to latest technology in the world.

"A fast growing firm like ours must be ready to handle the expansion and the large client base. We need to be able to provide our clients with immediate responses to all their inquiries and that is why it is important for us to periodically update our methods of operation. The communication system we had just installed was a mandatory requirement for an advancing firm like Jordinvest," he said.

Mr. Tantash continued to state that this new communication system will help the firm keep close ties with its clients in Jordan and abroad, allowing easy and efficient access to Jordinvest's resources.

"We aim to always be recognized as market leaders in the field of investment banking which is why the installation of this communications system was empirical for the achievements of our goals and our strive for efficiency," Mr. Tantash added.

"Success in the Middle East's financial services sector is linked to both customer satisfaction and the ability to reduce operational costs. Jordinvest's decision to migrate to IP telephony will both enhance customer relations and lower the organization's communications investment," said Nidal Abou-Ltaif, managing director for Avaya in the Middle East and North Africa.