"Security management, Service management and IT Governance have been areas of interest for Seven Seas for many years and our valued customers can now look forward to a strong and locally based office within Seven Seas offering implementation and training services but also enabling proper compliancy and governance across the border"
said Mustansir Hamza, Managing Director - Seven Seas. "By establishing a dedicated local team that provides governed business solutions to the UAE, Seven Seas continues to deliver on their promise to create value for the UAE", added Jan van Ommen, Executive Director ATS.
Governed Service Management has its pillars in three strong methodologies and best practice standards:
• ITIL, covering the Service Management requirements from support to delivery of IT Services.
• ISO17799 representing the Security and Risk Mitigation requirements, including the BCP/DRP areas.
• COBIT, building the executive controls on IT with clear performance indicators and metrics for compliancy.
BMS will be offering the value of Governed Service Management, both through the combination of the pillars and as individual requirements.
"We at ATS understand that many of our customers have to make tough decisions in allocating limited IT budget to new initiatives and existing projects, often allocation only happens for one of the initiatives and not for the best combination. We understand that challenge and given the fact that the pillars in GSM are complementary to each other, thus representing even a higher value. Thus we developed a phased implementation approach," said Julian Renecke, Managing Director ATS. "And it gives us a great sense of accomplishment to actually see our customers grow into the value add curve which the ICT world is talking about," added van Ommen. "Together we grow from a stable and controllable environment to a more service oriented organisation and finally to a measurable system of continuous improvement and value add to the business."
ATS and its members have over 75 years of international experience within the fields of Service Management, Security and Governance. ATS is engaged in projects directly related to IT Strategy, IT Governance, Service and Security management. ATS is renowned for their experience in successful implantations and practical knowledge on IT Governance and the related best practices across all industry verticals.
"BMS goal is to grow into an organisation that can maintain the balance of quantity with quality. That can develop new local skills to produce fresh innovations and that treats its intellectual capital as knowledge for the world. "BMS accepts there are standards but do not see them as the only solutions in delivering quality service", says Mustansir Hamza.
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Posted by Anne-Birte Stensgaard, Senior News Editor
