Vendors were rated on a five point scale by existing or former clients based upon their experiences in deploying their solutions. Cognos, with a score of 4.12 out of a possible five, was the only BI/CPM full suite vendor to achieve a satisfaction rating higher than four.
'In our 2006 survey, Cognos' ranking reflects the confidence of the respondents in Cognos' ability to meet their performance management needs,' said Craig Schiff, CEO of BPM Partners. 'Cognos had its highest rating in overall product functionality and product quality, and these are critical for customers when choosing BPM solutions.'
Planning process
The survey also found that 55 per cent of the respondents listed their performance management initiative as still in progress. This year's survey was the first time that respondents still in the planning process were asked to rate the likelihood that various vendors could address their requirements.The BPM survey is the only user report card on the BPM industry's vendors. The most important capabilities according to respondents were metadata management, unified solution, and driver-based planning. Budgeting and forecasting was rated as the top initiative according to 53 per cent of the respondents.
'Cognos has always made it a high priority to partner with customers to help them achieve high rates of success. It's pleasing to see this external validation that organizations still in the project planning process are recognizing our world-class reputation and our ability to meet our clients' BI/CPM requirements,' said Dave Laverty, senior vice president, Global Marketing, Cognos.
'Our position in the 2006 BPM Pulse Survey clearly demonstrates that Cognos' ability to deliver a tangible performance dividend continues to drive customer satisfaction.'
All time horizons
Cognos performance management solutions provide organisations with a single line of sight across all time horizons. Planning and consolidation combine the forward management view of the business with the current and historical view provided by scorecarding, reporting and analysis.Together, these capabilities provide organizations with a consistent corporate and management reporting environment. This integrated operational and financial view lets organizations proactively address business challenges for greater operational effectiveness.
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David Brierley, Regional MD, Cognos


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