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Thursday, November 12 - 2009

Air Miles to enter Bahrain by year end

Air Miles, the Middle East's only true multi-participant coalition loyalty programme, will embark on an aggressive regional rollout which will see it launch operations in Bahrain by the year end.

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  • Sir Keith Mills.
    Sir Keith Mills.
Already present in UAE and Qatar, and boasting more than a million members, Air Miles, which is managed by Rewards Management Middle East (RMMEL), expects to add an additional 100,000 members in the first year from new markets with a further 20% annual growth predicted till the end of the decade.

The news came during a visit to the Middle East by Air Miles' founder, Sir Keith Mills, who is in Dubai to celebrate the company's regional fifth anniversary.

"As the Middle East's retail sector continues to flourish it makes sense for Air Miles to expand its operations across the region," said Mills, who was recently heralded as the architect behind London's successful 2012 Olympic bid.

"Air Miles has a long standing history and leveraging its international best business practices and wide knowledge base, it will continue to be the region's top loyalty programme."


"With a predicted 250% rise in retail gross leaseable area by 2010, the Middle East is a shopper's dream. This is exactly where Air Miles, as a coalition loyalty programme offering aspirational rewards, can help members make the most of their daily spend."

"The power of the coalition allows members to reach that special treat quicker. Programmes which can keep their fingers on the pulse and offer members what they're looking for will continue to flourish in this environment."

Air Miles, which is free to join, has aligned with strategic players in Bahrain such as HSBC and the Jawad Group and will bring an additional 30 participants online from leading fashion, supermarket, petrol retail and travel & exchange brands.

"This loyalty programme is unique because it not only incorporates a wide range of brands but it focuses on getting the best names for the consumer. This is what we have achieved in Bahrain by partnering with HSBC and the Jawad Group," said Dave Battiston, CEO, RMMEL.

"We look at bringing anchor brands that are highly accessible to the customer, offer a sound product mix and raise the Air Miles profile. This strategy has been instrumental in the highly successful development of Air Miles both here and abroad."

The loyalty programme operator is also entering Lebanon, as a first phase, through its strategic partner HSBC. Already managing the bank's regional Premier Rewards Programme, RMMEL will be extending this programme to all HSBC credit card holders.

Air Miles has also earmarked Saudi Arabia as the next key market for it to enter.

"Saudi Arabia is unquestionably the Middle East's largest retail market and it is one that cannot be ignored," added Battiston. "With a considerable consumer spending force, the Saudi market is one we will enter in the medium term. We already have strong interest and commitments from local and regional market leaders, who would be the right strategic partners for both our customers and the brand."
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About Air Miles, Middle East:

Air Miles is the Middle East's leading multi-participant loyalty programme. In just five years, the programme, which is free to join, has grown exponentially, with more than one million members enrolled from over 450,000 households in the UAE & Qatar. Now, over 80% of all Air Miles members have either redeemed or have enough Air Miles to do so, making Air Miles the largest and most active retail database in the region.

Air Miles receives over 10,000 new applicants per month and will embark on an ongoing Middle East roll out programme by the end of the year.

Air Miles is managed by Rewards Management Middle East (RMMEL) in the UAE and Qatar and is part of Air Miles International that has been running successfully in the UK ('Air Miles' & more recently 'Nectar'), Canada, the Netherlands and Spain for the past 16 years.

Members can collect Air Miles from a massive total of over 100 market-leading participants including: HSBC, Spinneys, Damas, Lamcy Plaza, Axiom Telecom, Areej, Thomas Cook Al Rostamani (Travel & Tourism), Gulf Greetings, Hertz, Bin Sina Pharmacies, Hilton Hotels, CineStar Theatres, Pan Emirates Furniture, Rotana Hotels, Jawad Business Group, Al Futtaim Watches and Jewellery, Al Ghandi Electronics, JW Marriott Hotel, Renaissance Hotel, SNTTA Travel & Tours, Abela, African & Eastern, Al Jaber Optical Centres, Compume, Al Ansari Exchange, Bin Hendi Cafes and Emirates Post.

Air Miles offer a wealth of rewards and experiences to members such as electronics, jewellery, family days out, adventure experiences, hotels suites and airline tickets.

RMMEL also operates the business performance recognition programme Air Miles Incentives, which gives companies the opportunity to capitalise on a wealth of rewards for employees, sales teams, operators, trade partners and corporate customers.

For more information, please visit www.airmilesme.com and www.airmilesincentivesme.com

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