This participation is part of CA's recent push to bring best practices in IT service management to customers in the region and comes on the heels of the announcement earlier this month that CA had teamed-up with The UAE's Zayed University to form the Gulf Chapter of the not-for-profit IT Service Management Forum (itSMF). itSMF's Gulf Chapter will be officially looking for new members to sign-up during the conference.
Sevi Tufekci, Regional Director of CA's Business Services Optimization Business Unit, EMEA Eastern Markets, said, "We are pleased to support the conference as it provides us with an excellent platform to exhibit our leadership and commitment in helping regional customers successfully implement IT Service Management through exploring the fundamental considerations - capturing demand from business, managing change in a way that reduces risk, optimizing service support by resolving problems and incidents and provides visibility into the costs and usage of IT services - in managing the lifecycle of IT Services."
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CA to help organizations in the Arab world put service lifecycle management to work
- United Arab Emirates: Saturday, June 17 - 2006 at 12:10
- PRESS RELEASE
CA (NYSE:CA), one of the world's largest IT management software companies, today announced it will be the key technology sponsor of the upcoming Third Middle East IT Service Management Conference which will be held on 18 - 19 June.
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About CACA (NYSE: CA), one of the world's largest information technology (IT) management software companies, unifies and simplifies the management of enterprise-wide IT. Founded in 1976, CA is headquartered in Islandia, N.Y., and serves customers in more than 140 countries.
About CA in the Arab Countries & Pakistan
Today CA has a direct presence in Bahrain, Kuwait, Lebanon, Qatar, Pakistan, Saudi Arabia, and the United Arab Emirates. With over 100 highly skilled professionals and a tri-lingual 24X7 customer and partner support centre in the region, CA is able to help many large and small organizations to unify and simplify their IT environments securely to drive better business value.
CA customers in the region include Aga Khan University, Bank of Beirut, Dubai Department of Civil Aviation, Emirates Bank International, Etisalat Contact Centre, Public Warehousing Company, Royal Court Affairs in Oman, Salalah Port Authority, Saudi Arabian Airlines, UAE Higher Colleges of Technology and many other organisations large and small.
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Copyright © 2006 CA. All Rights Reserved. One Computer Associates Plaza, Islandia, N.Y. 11749. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.
Posted by Lara Lynn Golden, News EditorSaturday, June 17 - 2006 at 12:10 UAE local time (GMT+4)
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