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Wednesday, November 11 - 2009

Global messaging security leader standardises on Cognos business intelligence solution

  • United Arab Emirates: Sunday, July 09 - 2006 at 11:19
  • PRESS RELEASE

Cognos (Nasdaq: COGN; TSX: CSN), the world leader in business intelligence and performance management solutions, has announced that MessageLabs, a leading provider of integrated messaging and Web security services to businesses worldwide, is standardizing on Cognos as its global reporting platform.

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  • David Brierley, regional manager, Cognos Middle East and Africa.
    David Brierley, regional manager, Cognos Middle East and Africa.
All business functions across MessageLabs, including sales, marketing, HR and finance, will benefit from the implementation of Cognos 8 BI. They will have increased accessibility to up-to-the-minute critical business data, enhanced performance analysis and tracking, and self-serve reporting functionality.

MessageLabs started using Cognos enterprise planning solution and Cognos business intelligence reporting in June 2005, and joined the beta programme for Cognos 8 BI later that year. After seeing the benefits demonstrated through the beta programme, including a single consolidated platform, superior charting, and portal integration, MessageLabs upgraded to Cognos 8 BI in March 2006.

"MessageLabs is committed to providing superior customer service and value, through market leading Web, e-mail, and IM security capabilities, and reacting quickly to customers' changing requirements," said Adrian Bignall, VP, development and integration at MessageLabs. "Standardising on Cognos 8 BI, which will scale as the company expands, for our reporting and analysis needs will assist in achieving our goals. The evolution of the Cognos product suite has met our needs perfectly, allowing us to manage performance and drive efficiency."

Cognos reporting solutions additionally support the MessageLabs Client and Partner portal. This portal provides customers and partners with data analysis, reporting, support and news. Cognos 8 BI is also planned to be rolled out externally through the portal to enhance reporting for MessageLabs' 14,000 customers, providing a richer interface and further on-demand reporting enhancements. These sophisticated reports will assist IT directors in providing senior management with added insights into corporate e-mail usage and productivity.

"MessageLabs has identified the benefits of giving all employees access to crucial and relevant data," said David Brierley, regional manager, Cognos Middle East and Africa.

"Decision-makers at all levels are now empowered to make informed decisions based on one source of up-to-date information. Business intelligence is no longer restricted to senior management."
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About Cognos

Cognos, the world leader in business intelligence and performance management solutions, provides world-class enterprise planning and BI software and services to help companies plan, understand and manage financial and operational performance.

Cognos brings together technology, analytical applications, best practices, and a broad network of partners to give customers a complete performance system. The Cognos performance system is an open and adaptive solution that leverages an organization's ERP, packaged applications, and database investments. It gives customers the ability to answer the questions -- How are we doing? Why are we on or off track? What should we do about it? - and enables them to understand and monitor current performance while planning future business strategies.

Cognos serves more than 23,000 customers in more than 135 countries, and its top 100 enterprise customers consistently outperform market indexes. Cognos performance management solutions and services are also available from more than 3,000 worldwide partners and resellers.

Cognos, the world leader in business intelligence and corporate performance management, delivers software and services that help companies drive, monitor and understand corporate performance.

About MessageLabs

MessageLabs is a leading provider of integrated messaging and web security services, with over 14,000 clients ranging from small business to the Fortune 500 located in more than 80 countries. MessageLabs provides a range of managed security services to protect, control, encrypt and archive communications across Email, Web and Instant Messaging.

These services are delivered by MessageLabs globally distributed infrastructure and supported 24/7 by security experts. This provides a convenient and cost-effective solution for managing and reducing risk and providing certainty in the exchange of business information. For more information, please visit www.messagelabs.com.

Cognos and the Cognos logo are trademarks or registered trademarks of Cognos Incorporated in the United States and/or other countries. All other names are trademarks or registered trademarks of their respective companies.

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