Etisalat Academy spans its services to Qatar

Etisalat Academy has extended its services to Qatar Telecommunications Corporation - Qtel - to assess the competency of 200 customer service employees.




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The Etisalat Academy visited the Qtel Corporation in Qatar to commence assessment using the most advanced strategies and techniques in competency measuring.

Mariam Mohamed, eCompetency Manager - Etisalat Academy, said, 'The investment in human capital is crucial for an organization to excel. The results and solutions offered by the eCompetency are showing impressive results and streamlining the efficiency of the human resources departments in organizations. The Academy is progressing on increasing and elevating the professional levels in the region to exceed international standard. The solutions offered by the eCompetency are showing impressive results and streamlining the efficiency of the human resources departments in organizations.'

The assessment of the staff takes part in two stages and will last approximately 7 weeks. The first stage has been completed where the QTEL staff had to answer a questionnaire prepared by the eCompetency Centre. The second stage of the assessment will commence in the first week of July, and the QTEL staff will partake in personal interviews with the eCompetency consultants.

Dr. Nasser Marafih, Chief Executive Officer, Qatar Telecommunications Corporation - Qtel - said,

'We at Qtel are happy with the collaboration between Qtel and Etisalat Academy. This collaboration came about from the assessment of our customer service staff using the very well trusted and high world standards of employee assessment and development that Etisalat Academy offers.'



He also added, 'We will spare no efforts to develop the collaboration with Etisalat Academy in the field of training and development of professional careers of our national workforce.'

The eCompetency Centre at the Etisalat Academy is becoming one of the main centres to asses and develop human resources of private and public organizations and corporations. Its strategic techniques have proved beneficial by organizing the correct structure in a company after a series of assessment tests are taken by the target staff. The results, once implemented, will assign the right employee for the right job, thus, increasing performance and output.




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Notes and media contacts

Press release issued by Corporate Communications Department - etisalat
For further media information, please contact:
Ahmed Bin Ali, Corporate Communications Manager
Tel: 02 6182173
Fax: 02 6334448
Anne-Birte Stensgaard Posted by Anne-Birte Stensgaard, Senior News Editor
Sunday, July 09 - 2006 at 13:42 UAE local time (GMT+4)

Replication or redistribution in whole or in part is expressly prohibited without the prior written consent of AME Info FZ LLC / Emap Limited.

This Article was updated on Wednesday, September 13 - 2006
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