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OMT, Western UnionŽ agent in Lebanon voted 'Best Agent for Quality Service in EMEASA'
Online Money Transfer (OMT), authorized Agent of Western Union in Lebanon has recently been granted by the Western Union "Club 500 Top Teams Program" the "Best Agent for Quality Service award for the year 2005, in Europe, Middle East, Africa & South Asia".
OMT received the award during the Club 500 annual meeting, held this year in Spain. The award ceremony was attended by more than 670 Western Union Agents from around the world.
OMT has won this award for the second consecutive year.
Western Union Club 500 Top Teams Program:
At Western Union, ensuring excellent customer service is a challenge and a responsibility. The "Club 500 Top Teams Program" is an exclusive service excellence program which standardizes customer service quality.
The program aims at ensuring that the quality of the Western Union Money TransferŽ Service is enhanced, year after year. Operators of Western Union Agent locations are trained to have extensive service knowledge and to always welcome customers with a smile and the will to help and assist. Agent locations offer long service hours and are widespread across the region for maximum convenience to customers. They are also branded for maximum visibility.
Agent locations are equipped with a broad variety of facilities that ensures that they are at all times a safe, secure, and reliable place to "send much more than money".
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About Online Money Transfer:
Since 1995, Online Money Transfer has been licensed by the Central Bank to carry out incoming and outgoing overseas money transfers. Another license in October 2002 was issued granting OMT the right for fund transfers within the country. About half of the 437 Western Union outlets in the country are located in branches of local banks, and exchange houses, travel agencies, OMT-operated locations and other vendors make up the other half.
About First Data and Western Union:
First Data Corp. (NYSE: FDC) is a leading provider of electronic commerce and payment solutions for businesses and consumers worldwide. Serving 4.6 million merchant locations, 1,600 card issuers and millions of consumers, First Data powers the global economy by making it easy, fast and secure for people and businesses around the world to buy goods and services using virtually any form of payment. The company's portfolio of services and solutions includes credit, debit, private-label, gift and other prepaid card issuing and merchant transaction processing services; money transfer services; money orders; fraud protection and authentication solutions; check guarantee and verification services through TeleCheck; as well as Internet commerce and mobile solutions. Western Union, together with its affiliates Orlandi Valuta and Vigo, are leaders in global money transfer, providing people with fast, reliable and convenient ways to send money around the world, pay bills and purchase money orders through a network of over 270,000 Agent locations in more than 200 countries and territories. The company's STAR Network offers PIN-secured debit acceptance at 1.9 million ATM and retail locations. For more information, visit www.firstdata.com.
Posted by Janeta Novakovic, Assistant News Editor
Tuesday, July 11 - 2006 at 14:09 UAE local time (GMT+4)
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This article was updated on Sun Feb 04 2007.
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