CA positioned in 'Leaders' quadrant in IT Event Correlation and Analysis

CA's Service Availability Solutions help ensure reliable access to IT services by automating and optimizing the IT infrastructure to meet the growing business demands.

According to the Gartner report, IT organizations invest in event correlation and analysis tools "To improve the productivity of the IT operations staff and reduce the time it takes to troubleshoot problems by consolidating events from various devices, applications and other management tools." * Without proper event management, says Gartner, the IT operations group "can be deluged with event storms, numerous false positives, and a 'sea of red' on their consoles." *

Gartner positions vendors in the "Leaders" quadrant based on their completeness of vision and ability to execute. According to the report, "Vendors positioned in the Leaders quadrant possess a large and satisfied installed base and have a high degree of visibility within the market (for example, frequent consideration and success in competitive situations). They offer highly scalable, robust applications, and they have the strategic vision to address evolving enterprise requirements in the areas of mapping and prioritizing events to business impact and optimizing the event-to-incident/problem resolution processes, including integration with service desk tools." *

Mr. Bjarne Rasmussen, Vice President of CA Technology and Business Units, EMEA Eastern Markets said,

"Over the last decade, the Middle East region has seen ever-increasing business competition as well as rapid expansion in enterprise IT infrastructure. Organizations today demand quality and consistent IT service to both their own staff as well as to their external customers. This Gartner report confirms that CA is the ideal technology partner to any company in the region facing this challenge."

CA's Service Availability solutions provide customers with tools to improve service, minimize downtime, reduce the cost of IT operations, and tune their service-oriented infrastructures to respond more nimbly to business change. CA's Service Availability solutions in IT event correlation and analysis include Unicenter Network and Systems Management r11, which is closely integrated with Unicenter Service Desk r11, and network fault management (SPECTRUM) and network performance management (eHealth) products.

"We believe this report shows that we are providing the solutions customers need to improve the effectiveness and efficiency with which they deliver critical IT services across their far-flung and complex enterprise infrastructures," said Alan Nugent, senior vice president and general manager of CA's Enterprise Systems Management Business Unit. "No other solutions vendor is better able to help IT organizations support their companies' critical business processes, which are increasingly dependent on their heterogeneous technology infrastructure."