Emirates launches e-ticketing in Oman

Emirates has taken the lead in the region in the move towards completely paperless, electronic ticketing that benefits both the customer and the airline by providing greater convenience, reduced processing time, simplified operations and faster check-in. Customer response to this facility all over the network, and particularly in the Middle East, has been extremely positive.

E-tickets can be issued at any time online via www.emirates.com or through Emirates' Call Centres, travel hubs and ticketing offices. Passengers opting to use e-tickets receive email receipts, detailing their travel itinerary and payment details, which must be printed and presented at the airport during check-in.

With Oman online, 95 per cent of Emirates' global network is now e-ticket enabled, bringing the airline closer towards its goal of implementing e-ticketing on all its routes by 2007.

Hamad Obaidalla, Emirates' Senior Vice President, Commercial Operations- Gulf, Middle East and Iran, said:

"Electronic ticketing is now the industry norm worldwide and we are proud to be the first airline which has implemented e-ticket capability in the entire region. We are pleased that our customers have embraced the facility happily and have even shown a distinct preference for e-ticketing since it was first rolled out in 2004."

Mansoor Mushabech, Emirates' Manager Oman, said: "The introduction of this service in Oman is good news for our customers, as it offers clear advantages like greater convenience, easy procurement and faster check-in at the airport."

The Emirates e-ticket product has been implemented in all major travel agent systems - Galileo, Apollo, Saber, WorldSpan, Amadeus, Abacus, Axess, Topas and TravelSky in China. Emirates has also implemented interline e-ticketing capability with its major interline carriers.

In addition, Emirates offers Internet flight booking capabilities in the Middle East, the USA, Europe, Africa, Indian sub-continent, the Far East and Australasia. Emirates flies a modern fleet of 95 wide-bodied aircraft to 84 destinations in 57 countries.