'We are very happy to welcome ABN AMRO, the latest company to join the Dubai Outsource Zone community,' said Ismail Al Naqi, Director of Dubai Outsource Zone. 'ABN AMRO is one of a growing number of international firms that are looking at Dubai Outsource Zone to set up shared services facilities. Dubai Outsource Zone provides a strategic and cost-effective base for global financial institutions to set up such facilities to service customers in the region as well as in US and Europe,' he added.
'ABN AMRO's processing centre in Dubai Outsource Zone will enable us to achieve operational and cost efficiencies in a range of back-office functions,' said Colin Macdonald, Country Executive at ABN AMRO UAE.
'We chose Dubai Outsource Zone for this centre because of the combination of business incentives, superior infrastructure and access to talent that it offers. As ABN AMRO grows its business in the UAE and across the region, this centre will support our expansion plans,'
he added.
The new facility is part of ABN AMRO's strategy to centralise and standardise its diverse back-office processes and operations in the UAE to provide an enhanced customer service.
ABN AMRO is one of many international organisations who have expressed interest in setting up outsourcing facilities DOZ. The free zone is at the centre of a huge upsurge in the region's outsourcing industry. Over 55 companies from the US, India, UK, and the region will move into Dubai Outsource Zone when it opens for business in October this year. Key industry sectors that will be represented in DOZ include banking, call centres, insurance, medical services and information technology.
DOZ is targeting a share of 5 per cent of the USD 300 billion global outsourcing industry. In five years, DOZ aims to attract nearly 300 companies.
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Posted by Anne-Birte Stensgaard, Senior News Editor


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