EastNets Service Bureau gains popularity as more than 100 banking and financial organisations choose to outsource IT requirements

This success is a result of careful research of the regional financial community for an outsourcing platform and the managed services to complement it.

EastNets Service Bureau is a comprehensive outsourcing platform established at a secure data centre in a fully-owned subsidiary of the Dubai Technology and Media Free Zone, delivering EastNets solutions to banks and financial organisations throughout the Middle East, North Africa, Balkans, Pakistan, and Afghanistan.

Hazem Mulhim, CEO, EastNets said:

"The high level of service and security that EastNets solutions offer has brought it a growing number of clients. Today we have 100 customers on the EastNets Service Bureau and are contracted to implement our payment and security solutions through the platform for more customers by the end of the year."

Increasingly high standards imposed by the international banking industry, government legislations and recent security threats, have required banks to increase investments in their technology systems and those supporting it. A large number of these banks are opting to outsource the implementation and management of these complex IT services because of long-term cost savings and to allow them focus on core business. Regional banks have been quick to follow suit.

"EastNets looks forward to exceeding the company's target of bringing 120 customers on the EastNets Service Bureau by the end of 2006 and making the expertise of our dedicated team of SWIFT, Microsoft, Cisco and UNIX certified engineers available to an increasing number of banking, government and financial services organisations," Mulhim added.

EastNets Service Bureau also has a full resilient Disaster Recovery (DR) back-up solution providing a flexible and safe data centre to banking, financial and government sector organisations in Bahrain and Turkey. The solution allows banks to provide undisrupted services and secure their vital data through alternative information back-up centres and timely disaster recovery.

Given the stability of the Service Bureau and the needs of the regional market, EastNets plans to add another two services starting from the first quarter of 2007, offering centralised Bank Reconciliation and Anti-Money Laundering (AML) solutions to its customers. This will further enhance the productivity and efficiency of banks and other financial institutions using the outsource services of EastNets Service Bureau.

EastNets Service Bureau services range from SWIFT DR connectivity hosting to the Fully Managed Service (FMS). The Bureau operation is monitored 24x7 and supported by a customer service operation to address clients across the extended regions during their functioning hours.