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Al-Falak is now a member of CodeBaby's rapidly growing Business Partner Program, which is focused on creating value added relationships in the fastest growing IPTV and Mobile markets worldwide.
"Operators around the world are actively deploying interactive services to consumers, and they are delivering them on devices that are more complicated than ever," said Armin Gebauer, VP Mobile and Converging Services at CodeBaby. "CodeBaby provides an on-device self-care and customer lifecycle management solution that enhances the overall customer experience, encourages greater customer adoption of such services and helps drive increased Average Revenue Per User (ARPU) for the operator. As operators continue to focus on building new revenue streams from triple play offerings and advanced data services, the CodeBaby platform allows them to innovatively grow and manage their subscriber relationships on mobile networks, IPTV systems and operator websites."
Basel Humaidah, General Manager of Al-Falak Systems Solutions & Consulting said,
"We are pleased to join CodeBaby's Business Partner Program as it presents several new opportunities for us in the Middle East markets. As telecom operators in the region look to broaden the range of services they offer, the availability of the robust CodeBaby platform will result in streamlining operations and better management of subscriber relationships. CodeBaby can look to leverage our expertise and in-depth market knowledge as they aim to expand their presence in the region."
"Al-Falak has a very strong reputation in the Gulf and is working with key telecom players to advance their IPTV and mobile offerings. Partnering with them ensures that we have a strong presence and can offer our Customer Care platform in one of the fastest growing and most technically advanced Telco markets in the world," said Shaheel Hooda, CodeBaby CEO. "It is very exciting that we are jointly working on our first customer and are both looking to growing our businesses in the region."
For more than 25 years, Al-Falak has delivered enterprise IT solutions through a network of offices and trained technical personnel throughout the Middle East and through a portfolio of business partnerships with the world's leading solution and software providers, hardware and consumable manufacturers, business consultancy firms and implementation specialists.
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Posted by Anne-Birte Stensgaard, Senior News Editor
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