HSBC makes seamless banking across countries a reality

HSBC today officially launched the "OneWorld", a unique account package. Put together as a joint banking proposition by HSBC Bank Middle East Limited, UAE and HSBC India, the OneWorld Package offers the following benefits -

a) Opening of accounts in India whilst being in the UAE, as well as doing the same from India.
b) Assistance in choosing from a wide array of India-based as well as global investment products, through its wealth management services.
c) FastCheque and FastClick - FREE money transfers at competitive exchange rates across the UAE and India through cheques, as well as internet banking whereby customers banking with both HSBC Bank Middle East Limited, UAE and HSBC India will be able to transfer monies in dirhams from their account with HSBC Bank Middle East Limited, UAE to their NRI Accounts held with HSBC India, in a speedy and convenient manner.
d) Money Transfers to India through HSBC ATMs - In a first-of-its kind facility, customers will be able to remit monies to their NRE accounts in India through any of the 79 HSBC ATMs in the UAE.

Mrs. Naina Lal Kidwai, Group General Manager and Country Head, HSBC India said: "Today, there are 22 million non-resident Indians around the world who expect global banking expertise and a high level of service. As the world's local bank, HSBC serves 100,000 NRI customers through thirteen international NRI centres in cities located in the Middle East, the United Kingdom, Hong Kong and New York, and our network of 46 branches in 25 cities in India."

Mr. Niall S K Booker, Deputy Chairman and Chief Executive Officer, HSBC Bank Middle East Limited said: "To extend the reach of our services, a dedicated NRI banking centre will be inaugurated today at the Business Centre on Khalid Bin Al Walid Street (Bank Street) in Dubai. The centre will provide personal financial services including remittances to India as well as NRI accounts and mortgages, establishing bank accounts in India and providing Rupee-based mortgages for property in India."

HSBC in India provides a wide range of personal financial services in Ahmedabad, Bangalore, Chandigarh, Chennai, Coimbatore, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kochi, Kolkata, Ludhiana, Mumbai, Mysore, Nagpur, Patna, New Delhi, Noida, Pune, Raipur, Trivandrum, Thane, Vadodara and Visakhapatnam .

For more information on the services offered to the NRI community in the UAE, log on to www.uae.hsbc.com or www.hsbc.co.in

Seventh Customer Service Centre in the UAE launched

Alongside the NRI banking centre, HSBC has opened its seventh Customer Service Centre in the UAE at the Business Centre on Khalid Bin Al Walid Street (Bank Street) in Dubai to serve customers from Saturday to Thursday from 8:00 am to 10:00 pm. This Centre will be the first to have a dedicated Premier, Status, and HSBC Amanah area. It will be a one-stop-shop for personal banking customers to submit applications for new accounts, loans, credit cards, cheque books, Islamic financial solutions including HSBC Amanah current accounts, Charge Card and other products and services. Specialist advice can be arranged for investment, insurance, mortgage, offshore, and business banking. An Internet kiosk is also available for customers as well as an ATM.

"We are pleased to open our seventh Customer Service Centre in the UAE, and the fifth in Dubai. Our aim is to provide enhanced customer service to customers at their convenience. It is an extension to our delivery channels that include our branches, personal and corporate Internet banking and phone banking services," said Niall S K Booker, Deputy Chairman and Chief Executive Officer, HSBC Bank Middle East Limited.

"A team of dedicated and experienced HSBC representatives are available to advise existing and potential customers on our full range of facilities. Customers will benefit from the flexible banking hours, and the convenience of high quality banking," he added.

HSBC's other Customer Service Centres are located on Electra Steet and Musaffah Area in Abu Dhabi and in Dubai in Spinneys supermarkets located at the Mercato shopping mall in Jumeirah and on Trade Centre Road in Dubai as well as at Al Attar Business Tower on Sheikh Zayed Road and Ibn Battutah Mall, Andalusia court.