AXA Gulf launches online medical provider locator
- United Arab Emirates: Monday, November 05 - 2012 at 11:21
- PRESS RELEASE
In a step that reinforces its market leadership and competitive advantages in the insurance sector across the Middle East, AXA Gulf - one of the top five insurers in the GCC - announced the launch of its online medical provider locator service in the region, making it possible for customers to locate a provider from the convenience of their computer or smart phones.
The system is hugely beneficial as customers no longer have to depend on paper-based provider lists, with the Google maps providing the perfect geographic location to help identify the nearest provider. The customers can search for providers along various set criteria, including country, city, type of hospital/ clinic, specialty and/ or their names.
The launch of the AXA online medical provider locator comes close on the heels of its decision to launch the online medical insurance service - aimed at offering customers the option to complete their purchase online 24x7 from any part of the world, without the hassle of worrying about office hours, traffic or queues.
Alexis de Beauregard, Chief Officer - Marketing & Retail products at AXA Gulf, said: "With world becoming more technologically equipped, customers demand access to information on-the-go. At AXA, we are committed to being attentive to our customers' needs and providing them the best quality of service. Healthcare service needs of our customers are of utmost importance to us and we believe that an online medical provider locator offers a quick and easy access to our medical provider network, which goes a long way in improving our customers' healthcare needs."
The AXA online medical provider locator also facilitates additional information such as specialties on offer at any given health facility, contact details, working hours and days besides their website coordinates. Customers also have the option to print the location details for quick reference or print a specific list of providers based on search criterion.
He added: "The locator is simple, quick and easy way to a healthy living, allowing us to provide an enhanced experience for our customers by leveraging innovative technology to make healthcare more accessible and convenient. The new locator is very helpful for a variety of situations, from the person simply needing to make a quick appointment to someone needing assistance in the midst of a health crisis. We are confident that the new online location would boost our revered service quality and customer service reputation."
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