The first of its kind Bankingservice in Kuwait using USSD technology for KIB customers using Zain Services

On the occasion, Lamya Altabtebai, Deputy General Manager - Corporate Support and Head of IT said: "We are very pleased with the customer demand that has been witnessed on the Al Dawli Connect service as it confirms its success and adoptability amongst our customers."

Altabtebai added: "Al Dawli Connect is considered to be the only service in Kuwait to use the USSD technology allowing customers to access their banking accounts in an eased, fast and secured manner through their mobile phones, Smartphone ora regular cellular phones without contacting the Bank or connecting to the internet. The service can be accessed by simply calling *886# to receive a quick menu of available banking services which can be selected easily and efficiently."

Altabtabai emphasized on the different transactions that can be done through Al Dawli Connect service by stating: "The customer is now able to inquire about his/her account details, credit cards, Murabahas, and make transfers between his /her accounts and report lost cards. The service is attainable in English and Arabic for KIB customers using ZAIN services."

Explaining how to obtain the service and the applications required to be downloaded to enjoy this new service, Altabtabai clarified that no software is needed to download on the device, all customers need to do is call the Bank's contact center on 1866866 and register their account details, following that they will be ready to use Al Dawli Connect at any time and from any place inside or outside of Kuwait.