Batelco holds workshop for its key customer EK Kanoo
- Bahrain: Thursday, March 07 - 2013 at 12:38
- PRESS RELEASE
Batelco, Bahrain's communications provider held a workshop recently for one of its key customers, Ebrahim K. Kanoo (EK Kanoo). The workshop forms part of Batelco's strategic key initiatives which focus on achieving improved experiences for business customers with the aim of exceeding their expectations.
Batelco General Manager Enterprise Division Adel Daylami who attended the workshop extended Batelco's appreciation to EK Kanoo for being one of Batelco's key customers and for attending the workshop which provided opportunities for both organisations to build on their established relationship.
"The main goals of the workshop were to provide EK Kanoo representatives with an overview of Batelco's latest products, services and solutions that are relevant to the organisation's needs and also to listen to their feedback regarding their experiences with our network, after sales support and products & services, in addition to indentifying any issues they may have," Mr. Daylami said.
As part of the workshop, the EK Kanoo representatives visited Batelco's Customer Experience Centre which is a state-of-the-art facility designed and developed around the needs of customers giving them the opportunity to experience the latest innovative products and services offered by Batelco.
The Centre features all of Batelco's latest communication and ICT products, services and solutions in one convenient and modern location. Experienced consultants are on hand at the Centre to answer any questions and provide businesses with advice on the best solutions for their requirements.
In addition, the visitors from EK Kanoo also visited Batelco ideas Centre which is a state-of-the-art, totally modern facility, which features the latest communication technologies and emerging services still in development.
The Centre is a showcase for the future of communications and features a range of Smart Home services including Scenario Control, which will allow users to have control of various elements in their home such as lights and sounds at the single touch of a button using smart mobile applications. Also on show at ideas Centre are new technologies, such as Digital Signage which represents the future of digital interactive marketing, and a variety of gadgets that use Proximity Communications and M2M (Machine to Machine) technology.
Batelco is committed to making continued efforts to build on the sound relationships it enjoys with leading Bahrain based enterprises, such as EK Kanoo. Furthermore, Batelco is committed to continuously upgrading its infrastructure while always remaining focussed on providing top quality services for business customers.
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