Batelco to move to paperless billing by 2013

The campaign to promote e-Billing also supports the Kingdom of Bahrain's 2030 vision which aspires to an e- Economy, with all residents of Bahrain having access to internet services and a wide range of online applications to enhance their lifestyles.

Batelco's e-Billing Service, one of the most popular services available on Batelco's e-Services, delivers a secure and convenient way to review and pay phone bills. Batelco encourages all its customers to 'Go Paperless - Go E-Billing' by registering for e-Billing via the Company's e-Services Portal.

By using the e-Billing service customer can:
•Receive electronic versions of their monthly phone bill/s by e-mail.
•View the bill details and pay online using a credit or debit card.
•Download and save bills in PDF format.
•Help save the environment by disabling paper bills.
•Protect personal information from unauthorized access.

Tens of thousands of Batelco's customers have already registered for e-Billing and disabled their paper bills, and we encourage other customers to visit our website to update their information and register for this free convenient service.

Batelco Group General Manager Ahmed Al Janahi said that Batelco's e-Billing is a very convenient free service introduced to meet the demand from customers for electronic services that are easy to use and environmentally friendly, by eliminating paper bills.

"We are encouraging all our customers to get onboard with this great initiative to reduce paper and ink usage, and the paper clutter in our homes and offices. With the growing use of smart devices adding to the wide use of PC's and laptops, more and more people are carrying out a broader range of transactions online including bill payments," he said.

"As well as being in-line with the popular trend to support a 'green' environment, e-Services in general are a key part of Bahrain's future vision," he added.

"Furthermore, e-Billing ensures confidentiality by removing the issue of bills being lost in the post or being returned due to customer's changing their addresses; an e-Bill reaches the customers no matter where he or she is," Mr. Al Janahi added.

Customers who already have an e-Service account may visit batelco.com and access e-Services via the login link on the homepage. New customers are invited to register via the batelco.com homepage. The site is user friendly and includes educational tutorials and FAQ (Frequently Asked Questions) with answers, for the assistance of customers.

In addition to the e-Billing service, Batelco's e-Services portal also provides ease of access for customers to a range of services such as Managing Broadband or Mobile Accounts, Subscribe or Upgrade to a range of Broadband and Mobile Services, Customise Packages and Reserve Nice Numbers.

Batelco continues to be a leader of innovative technologies and is working tirelessly to deliver world class products and services supported with excellent customer care via their comprehensive website batelco.com and 196 Helpdesk which operates 24 hours a day, every day of the year.